Clinic Coordinator Job Astradental Services
Medicine Jobs. Astradental Services Jobs
Role Summary
Astradental is hiring a Clinic Coordinator to serve as the control tower for clinical governance and revenue integrity. This role ensures that no treatment plan or case proceeds without proper triage, pathway structuring, coding integrity, review tracking, and follow-up for conversion and completion.
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Key Responsibilities
- Enforce triage gatekeeping: photos/scans/checklists before any plan is released
- Manage treatment plan structuring using standardized case pathways
- Ensure every plan includes Gold Standard + options (good/better/best)
- Apply and verify correct codes, including $0 review codes
- Track and report: plan acceptance rate, case completion rate, review chair-time usage
- Coordinate 48-hour follow-ups for pending treatment plans
- Run weekly audits: notes vs codes vs invoices
- Lead weekly governance huddle with Ops and front desk lead
- Maintain consistent patient experience through systematic informed consent
Minimum Requirements
- Diploma/degree in Dental Technology, Nursing, Public Health, Healthcare Admin, or related
- 2+ years in a dental/medical front office, treatment coordination, or quality role
- Strong knowledge of dental workflows (diagnostics → treatment → follow-up)
- Excellent organization, patient communication, and attention to detail
- Confidence enforcing standards across clinicians and admin teams
- Comfortable working with PMS systems, reporting, and dashboards
Preferred
- Experience with treatment plan conversion and financing options
- Exposure to intraoral scanning workflows / imaging documentation
- Audit/reconciliation experience
What Success Looks Like (90 days)
- Triage gatekeeping fully operational
- Pathway templates deployed and used consistently
- Review time tracked (coded + chair-time visible)
- Treatment plan conversion improved
- Leakage and underbilling reduced through audits and release control
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How to Apply
Send CV + brief cover note:
why you fit this control-tower role
an example of how you’ve improved a healthcare process
apply to : hr@astradental.co.ke
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