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Check Off Officer Job APA Life
Check Off Officer Job
Responsibilities
- Maintain and reconcile records of the premiums collected per institution and follow-up on the outstanding premiums in liaison with the finance function;
- Initiate and sign-off new MOUs to open new check off markets in-line with company guidelines
- Collect Individual Life Premium schedules and payments from the Check off markets
- Process payment schedules that accompany the scheme cheques
- Launch new and amended Salary Deduction instructions
- Effect Salary Stop orders on matured and surrendered policies
- Develop and maintain quality business relationships with existing check off schemes through structured business meetings and visitations to the key personnel within the institutions
- Monitor Check-Off client movements from one institution to another to ensure smooth transition and continuity of premium payments
- Prepare weekly and monthly reports on new, amended and stopped orders, premium collected and the check off activity
- Validate the data provided with the soft/physical documents from the system where applicable and ensure completeness.
- Automate check – off premium collection through system optimization
- Meet expectations relative to productivity and service excellence to achieve high organic growth in pay-points
- Proactively maintain Check-Off data to identify trends, gaps, risks and opportunities and share them with the sales team; use the insights to build innovative ways to drive APA Life ‘s dominance within the institutions
- Identify opportunities and make recommendations to management to improve Check-Off operational processes and practices
- Any other duties/tasks as assigned by the company from time to time
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Qualifications
Bachelor’s degree in Business related field / Insurance or an equivalent.
Skills
- Accounting skills
- Excellent interpersonal and communication skills
- Demonstrable confidence and excellent negotiation skills.
- A strong team player with leadership skills
- Strong in reviews, analysis and reporting
- Customer focused with strong attention to detail
- Demonstrated ability to take initiatives and be resourceful
- Strong administrative and organizational skills
- Demonstrated time management skills and ability to manage multiple priorities within set TATs
- Tech savvy – able to find new and exciting ways to use technology to improve service delivery
Professional Qualifications
Attained or progress in relevant qualification CPA/ACII/AIIK/LOMA
Experience
At least 3 years’ relevant experience
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How To Apply
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