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Role Summary
- Customer onboarding, conversion and management to grow revenue.
- Building and maintaining relationships with the Company’s stakeholders including customers and partners,
- Analyzing portfolios and industry data to identify opportunities for growth
- Participate in development and communication of the company’s products/services, prices, and policies.
- Providing insights to help develop and position offerings/ value proposition to grow revenue.
- Analyze customer feedback and data to determine how customers are using products and services.
- Collection of payments and recovery of company debts to enhance net customer value.
- Ensure compliance to business processes and applicable laws.
- Preparing and sharing market & sales reports and feedback.
Responsibilities
- To promote, market and sale the products and services of the company
- Daily market/customer visits to prospect and cultivate business relationships to generate leads and opportunities for new business.
- Generate appointments, visit and conduct presentations and trainings to clients.
- Developing sales pitches to sell products/services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like client contracts or invoices.
- To securely obtain, process and store customer data/documentation in accordance with the law.
- Provide sales quotes to current and prospective clients.
- Prepare and share daily, weekly and monthly reports or as it may be scheduled.
- Attend sales and service meetings as required and sharing minutes of every meeting with clients.
- Maintain active client base, prospects, and potential lead source lists.
- Investigate and resolves customer complaints to enhance customer experience.
- Develop and maintain strong relationships with key stakeholders within the industry.
- Perform any other activities assigned by the management.
Minimum Qualifications & Skills
- A Degree in Sales and Marketing or any business-related
- Three (3) years’ field sales and marketing experience in Logistics/Supply chain
- Experience in the Sea/Land and Air transport logistics sector will be an added advantage.
- Proficient knowledge of MS Office and Customer management software. (e.g. CRM)
- Experience in planning, defining, executing sales and marketing campaigns to achieve marketing objectives.
Good Presentation Skills.
- Commercial acumen.
- Communication skills.
- Business intelligence skills
- Operational excellence
Personal Attributes
- Personal Confident
- A team player with a customer-oriented approach
- Creativity and innovation
- Attention to details
- Adaptability & self-motivation
- Goal and results-oriented
- High Level of integrity
How to Apply
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