Business Development Lead – Clearing & Forwarding Job CDL Human Resource
Sales Jobs. CDL Human Resource Jobs
Job Purpose
- Organize and lead the sustainable and profitable development of the business.
- Functionally and administratively responsible for all Sales & Marketing Activities in Kenya and Uganda
- Support Sales & Marketing activities in Uganda and other regions as per company business requirements
- Build & maintain strong relationship with customers and clear customer communication strategy to ensure customer satisfaction and long-term profitable growth
Sales Performance
- Implementation of sales plan, based on overall business objectives and strategy and following up of performance including corrective actions as needed to achieve the objectives.
- Develop and apply pricing structures for key clients and perform negotiations on contracts and conditions with key customers.
- Analyze and suggest strategies to react to changing business trends.
- Conduct client visits based on target prospects.
Customer Service
- Determine the crucial needs of key clients and communicate this to the operations supervisors to ensure the customer will receive first-class customer care and service.
- Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
- Conduct half year customer satisfaction surveys and seek for necessary improvements for key accounts
- Participate to the monthly account reviews.
Reporting
- Analyze and profile client accounts based on performance, value and potential and generate periodic reports.
- Generate monthly sales operations reports and for submission and consultative review with management.
- Keep Management updated on customer needs and relevant market intelligence.
Requirements
- Experience
- 5 yrs. in C & F
Qualifications
- Diploma / Degree in Commerce or related field.
How to Apply
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