Business Banker – SME Job Kingdom Bank

Looking for a banking job in Kenya? Kingdom Bank Limited is hiring a Business Banker – SME to manage SME client relationships as well as grow business portfolios. The role is based in Nairobi and proven track record in portfolio growth is required.

Key Responsibilities

Business Development and Relationship Management

• Develop, manage, and grow a portfolio of MSME and emerging business customers through proactive relationship management and solution-based selling.
• Acquire new-to-bank business relationships and deepen existing customer relationships through structured engagement and regular portfolio reviews.
• Grow customer liabilities through Transaction Accounts, Current Accounts, Savings Accounts, Fixed Deposits, and Cash Management solutions.
• Promote and sell the Bank’s comprehensive suite of Business Banking products and services, including lending, trade finance, digital banking, insurance, and investment solutions.
• Act as the primary relationship manager and trusted advisor for business customers, providing professional financial guidance tailored to their business needs and growth ambitions.
• Identify opportunities for customer value enhancement through cross-selling and upselling of relevant financial solutions.

Credit and Lending

• Drive growth of the business lending portfolio across working capital facilities, term loans, asset finance, mortgage finance, trade finance, and consumer lending products.
• Conduct financial analysis and credit assessments to determine customer funding requirements and recommend appropriate credit solutions.
• Prepare and submit quality credit applications supported by comprehensive financial and business analysis.
• Monitor portfolio performance and proactively manage credit quality, delinquency trends, and early warning signals.
• Ensure timely review and renewal of credit facilities in accordance with the Bank’s credit policies.

Trade Finance and Transaction Banking

• Originate and grow trade finance business, including Letters of Credit, Bank Guarantees, Import Finance, Export Finance, and other trade-related products.
• Identify opportunities to support customers involved in local and international trade through customized trade finance solutions.
• Drive adoption of digital banking and transaction banking solutions to enhance customer experience and operational efficiency.

Sales and Portfolio Management

• Develop and execute customer acquisition plans, sales strategies, and relationship management activities to achieve assigned business targets.
• Prepare and implement structured call plans, conduct customer visits, and maintain accurate call reports and pipeline management records.
• Leverage customer data and market intelligence to identify business opportunities, industry trends, and portfolio growth prospects.
• Manage customer retention initiatives and ensure high levels of customer satisfaction and service excellence.

Risk, Compliance, and Governance

• Ensure strict adherence to all regulatory requirements, internal policies, and operational procedures.
• Identify, assess, and mitigate operational, credit, compliance, and reputational risks within the portfolio.
• Ensure compliance with AML, KYC, CTF, and all applicable regulatory requirements.
• Report and escalate suspicious transactions and potential financial crime risks in line with established Bank policies and procedures.
• Maintain accurate customer information and ensure periodic customer reviews are conducted as required by policy.

Qualifications

Academic Qualifications

• Bachelor’s Degree in Commerce, Business Administration, Economics, Finance, Banking, or a related field.
• Professional banking qualifications (AKIB, CPA, ACCA, CFA, Credit Management, or equivalent) will be an added advantage.

Experience

• Minimum of 6 years’ experience in Banking, with significant exposure in MSME, Commercial Banking, or Business Banking relationship management.
• Proven track record in portfolio growth, customer acquisition, and relationship management within the MSME segment.
• Demonstrable experience in Business Lending, Consumer Lending, Trade Finance, Asset Finance, Mortgage Finance, and Working Capital Solutions.
• Strong understanding of financial analysis, credit structuring, and risk assessment.
• Experience in managing a sizeable customer portfolio and consistently achieving business targets.

How to Apply

Click here to apply