Branch Manager Job UBA
Banking Jobs. United Bank for Africa Jobs
Key Responsibilities
Business Growth
- Entrench growth by market dominance and market share multiplication
- Ensure that the overall budget of the Business Office is met and surpassed
- Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
- Network with all potential clients in all relevant categories of own locality
Profitability Management
- Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
- Driving through the business segments within the branch to ensure maximization of coverage in own locality
- Develop and manage strategies to increase the share of wallet of all types of customers within own locality
Branch Operations & Leadership
- Own responsibility for the Business Office – Market Facing & Customer Service functions
- Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
- Responsible for brand and ambience management within the branch
- Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
- Direct and coach the branch team while instituting and driving a learning culture within the branch
Qualifications
- First degree in any field from a recognized university.
- Preferably have a second degree or relevant professional certification (as an added advantage).
- Excellent banking knowledge with Five (5) years of primary banking experience in sales or operations and at least 2 years secondary banking experience in retail/commercial banking or branch operations. with a leading industry player.
- Proficiency in Microsoft Office Suite
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