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Branch Manager Job Rafiki Microfinance
Finance Jobs. Rafiki Microfinance Bank Jobs
Purpose of the Job:
Responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profitability in line with strategy of the bank.
Reports to: Head of Branches
Job Description
- Implement business development strategy to grow liabilities and assets at branch level
- Formulate and implement branch business plans, forecasts and budgets and ensure control and reviews.
- Support marketing initiatives and give feedback on products performance in the branch markets
- Cross-sell and upsell new business partnerships to increase income streams to the branch and the bank in general
- Ensure compliance with both internal and external regulatory requirements
- Review and report any Money Laundering risks associated with business processes and existing customer base.
- Develop the branch business strategy in line with the corporate strategy.
- Implement the Bank’s business development strategy at branch level including growth in customer base, NFI, liabilities and assets to maximize profitability
- Oversee customer service delivery to maximize acquisition and retention.
- Monitor and manage Operation and Business Risks to maximize profitability and reduce exposures.
- Maintain security of staff and assets at the branch.
- Provide leadership, direction and pace to branch team.
- Build, develop and maintain a high-performance culture.
- Identify knowledge gaps and recommend training and mentoring initiatives.
- Act as liaison between branch and other departments / units.
Knowledge; Skills and Experience required for this Role 
- Bachelor’s degree in a business-related field
- 7-8 years’ experience
- Interpersonal skills
- Organization and planning skill
- Business networking skills
- Attention to details
- Negotiation skills
- Presentation skills
- Analytical skills
- Integrity
How to Apply
Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and the location on the e-mail subject on or before 19th September 2025 at 5:00pm.
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