Branch Manager Job GivePower

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Your Role:

A Solar Water Farm (SWF) creates access to clean water for communities by purifying salty water using solar power. The SWF Site Supervisor is responsible for the overall performance of a Solar Water Farm (SWF) and achievement of the set Social, Financial, Human Capital and Operational goals.

As a Site Supervisor you will have overall site responsibility, managing income and expenses to ensure that the site meets its required level of contribution. To do this you will lead by example, demonstrating excellent leadership and communication skills and a hands-on management approach to inspire the team around you to deliver the highest level of service to our customers and the local community. You will also be required to maximize sales, consistently delivering on daily and monthly targets.

Duties and responsibilities

• Plan, organize, direct, and run optimum day-to-day operations of the SWF to meet or exceed Social, Financial, Human Capital and Operational KPI’s.
• Ensure effective sale and distribution of the site’s portfolio of products throughout the assigned geographical territory to achieve the budgeted daily and monthly volume and revenue sales forecast in a reliable and predictable way.
• Ensure accurate cash vs sales reconciliation on daily basis and that all discrepancies are resolved per policy.
• Achieve site financial breakeven targets as defined in budget.
• Develop and maintain close and effective working relationships with the wider GivePower team.
• Manage site staff by training, coaching, mentoring, retaining, scheduling, evaluating performance and counseling employees to optimize performance of the SWF’s 7 days a week operation in an environment that respects diversity and promotes inclusion.
• Continuously communicate GivePower Kenya’s Mission and Values to staff ensuring that our Impact on the community is always top of mind.
• Own site business outcomes presenting these in regular reviews to the Senior Site Manager providing performance against KPI’s and proactively recommending remedial actions as required.
• Coordinate with the O&M team to ensure premises, facilities, machinery, motor vehicles and other equipment are well-maintained and run to their expected efficiency and output.
• Promote a customer-centric culture ensuring that customer issues and escalations are handled in a proactive and timely manner that leads to an exceptional customer experience.
• Develop and execute on a process that ensures sufficient quality, well-negotiated and appropriate inventory levels of supplies to meet operational requirements.
• Ensure strict and on-time Compliance with all licenses and standards (County, Quality, Insurance, SHE, etc.) mandatory for site operation as well as SOP’s, policies, and procedures.
• Implement and oversee employees’ safety at work to ensure that the site complies and adheres to Environmental, Occupational, Health and Safety regulations.
• Ensure security of company assets including site, plant, equipment, and cash.
• Develop, grow, and maintain strong relationships with community leaders, key customers, government representatives, etc., to maximize our local relevance and positive brand equity.
• Execute on other duties as assigned.

Qualifications and Requirements:

• Fluency in English and Swahili (knowledge of other local languages is an advantage).
• Diploma in a business, commercial or related field preferred.
• 2 years’ customer-facing experience in a busy quick service retail operations environment preferred (quick food service, supermarket etc.).
• Adequate knowledge of business and management principles (budgeting, cash management, planning, resource allocation and human resources).
• Adequate knowledge of safety, quality, and productivity practices.
• Computer literacy (Microsoft Office suite or equivalent) and able to learn other applications.
• Strong ability to communicate with people effectively and confidently at all levels including direct staff, colleagues, customers, and influencers.
• Problem-solving skills that enable proactive identification and resolution of issues.
• Ability to effectively resolve internal conflicts or with external stakeholders.
• Skills to develop positive relationships by understanding and addressing individual needs, build and work in strong teams, motivate, coach, and collaborate with others.
• Ability to delegate effectively as needed while holding others accountable for outcomes.
• Strength to work under pressure from time-to-time by multi-tasking, prioritizing, making decisions or escalating for support when appropriate to meet stringent deadlines.

How to Apply

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