Branch Manager – Hola Branch Job KCB Bank
Banking Jobs, KCB Bank Jobs.
Key Responsibilities
- Achieve profitability targets through revenue maximisation and prudent cost management.
- Grow and monitor the branch’s liability and asset portfolios to achieve business targets.
- Grow the customer base, ensure retention of existing customers through a high level of customer satisfaction, and cross-selling.
- Overall management of the branch through efficient utilization of resources.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance with the Enterprise-Wide Risk Management Framework.
- Motivate, coach, and develop a high-performing team.
- Champion digital migration in the branch.
Qualifications
For the above position, the successful applicant should have the following: –
- A Bachelor’s Degree from a recognized institution.
- Cash Management Training is required.
- A minimum of 8 years of General Banking experience with at least 2 years as a Branch Manager.
- Should have at least 6 months of experience in Branch Operations: Cash, Clearing, Accounts & Administration.
- At least 4 years’ experience in the following roles: high-performing Personal/Business/Retail Banking or Sales Manager.
- Credit Management.
- Customer Service / Relationship Management.
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