Branch Assistant – Lucky Summer Job Victory Farms

Sales & Marketing Jobs, Victory Farms Jobs. Responsible for supporting daily branch operations, assisting customers, processing orders and sales, handling payments, and ensuring the branch remains organised. Requires a KCSE certificate or relevant Diploma, good communication and customer service skills, and at least 1 year of relevant experience, preferably in retail or distribution. This is a full-time, on-site position based in Nairobi

Key Responsibilities:

• Receive Stock: Receive incoming stock deliveries, verify quantities, and ensure accurate documentation. Collaborate with the Regional Supervisor to conduct thorough inspections of received goods, checking for quality and compliance with established standards.
• Calculate Inventory Variances: Assist in managing inventory levels by conducting regular stock counts and reconciling any discrepancies. Maintain accurate records of stock movements and report any significant variances to the Regional Supervisor.
• Branch Maintenance: Ensure the cleanliness and order of the branch is maintained at top notch. Regularly clean and arrange the branch, including rotogals, drums, crates, displays and weighing scale to create a clean and fresh appealing customer-friendly environment.
• Weigh Fish for Client Orders upon request from Branch Captain accurately. Provide efficient service to the Branch Sales Team enabling them to serve customers in a timely manner.
• Verify payment for the fish measured as placed order by sales team and record on separate sheet.
• Reporting: Prepare regular reports on inventory levels, and any other operational issues encountered. Communicate relevant information to the Regional Supervisor and collaborate on implementing solutions when necessary.
• Collaboration and Communication: Foster positive working relationships with colleagues and maintain transparent communication. Collaborate with the sales team to ensure a seamless flow of operations in the branches.
• Adherence to Standards: Maintain compliance with health and safety regulations and ensure that all operational activities adhere to company policies and procedures.
• Additional Duties: Perform any other tasks assigned by the Regional Sales Manager or Regional Supervisor to support the functioning of the branch.

Qualifications:

• Minimum of a High School Diploma; a certificate in Sales, Marketing, or a related field.
• At least 1 year of proven experience in sales and marketing roles.
• Excellent communication skills with a strong commitment to delivering outstanding customer service.
• Strong ability to build rapport and maintain long-term customer relationships.
• Strong problem-solving abilities and keen attention to detail.
• Familiarity with POS systems and basic inventory management tools.
• Team-oriented with good organizational skills.

How to Apply

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