Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Assistant Operations Manager Job Crown Courier
Logistics Jobs. Crown Courier
Position Overview
We are seeking a driven, problem-solving, and creative Assistant Operations Manager to oversee branch-level courier operations, ensure efficient service delivery, and support the Operations Manager in driving operational excellence across our network.
Key Responsibilities
- Oversee daily operations across all branches, ensuring smooth package intake, sorting, routing, and customer service.
- Supervise Branches, providing leadership, training, and performance management.
- Monitor and improve branch-level KPIs including delivery timelines, customer satisfaction, and operational efficiency.
- Coordinate with the Transport Manager to ensure timely and optimal fleet allocation to branches.
- Identify operational challenges and develop innovative, process-driven solutions.
- Maintain compliance with company procedures, service standards, and relevant regulations.
- Foster a culture of continuous improvement and exceptional service delivery.
We’re Looking For a candidate that is
- Driven – self-motivated and committed to achieving results.
- Problem Solver – able to think critically and address challenges quickly.
- Creative – open to innovative approaches for improving operations.
- Strong operations mindset – understanding of logistics, routing, and branch workflows.
- Process-oriented – ability to design, implement, and refine efficient operational processes.
- Excellent leadership and people management skills.
- Strong analytical and reporting skills.
- Exceptional communication and coordination abilities.
- Proficiency in MS Office packages and experience with courier or logistics systems is an advantage.
Qualifications
- Bachelor’s degree in Business, Operations Management, Logistics, or related field.
- 3+ years of experience in operations management within logistics, courier, or transportation sectors.
- Demonstrated experience in supervising teams and improving operational performance.
How to Apply
Send your CV and a cover letter to hr@crowncourier.co.ke with the subject line “Assistant Operations Manager – Courier Operations” by 14/October/2025.
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.