Ass Manager, HR Operations & Governance Job FSD Africa

HR Jobs, FSD Africa Jobs.

Job Summary

The Assistant Manager, HR Operations is responsible for supporting the delivery of efficient, compliant, and high-quality HR operations across FSD Africa. The role ensures the effective implementation of HR processes, systems, and policies across key areas including compensation and benefits administration, HR policies and procedures, employee wellbeing, occupational health and safety, and HR data management, while maintaining strong operational controls and service standards. The role acts as the primary execution layer for HR operations, ensuring that processes run efficiently, records are accurate, and staff and managers are supported in day-to-day HR matters.

Requirements

Qualifications and Education

• A master’s degree with at least 3 years’ experience in Human Resources, or a bachelor’s degree with at least 4 years’ experience in Human Resources
• Either professional membership of Chartered Institute of Personnel & Development or other certificating body OR the degree is in Human Resource Management
• Excellent written and spoken English

Essential Experience, Knowledge, and Skills

• Strong understanding of HR operations processes, including payroll, benefits administration, employee records, and compliance requirements
• Working knowledge of labour laws and statutory obligations relevant to employee
  management
• Understanding of HR policies, procedures, and governance frameworks, and how they are applied in practice
• Familiarity with HR systems (HRIS) and data management principles
• Basic understanding of multi-jurisdiction employment arrangements and compliance considerations
• High attention to detail and accuracy in managing HR data related to the role e.g. for payroll
• Strong organisational and process management skills, with the ability to manage multiple activities simultaneously
• Analytical skills to compile, track, and interpret HR data and reports
• Effective communication and stakeholder support skills to respond to staff queries and coordinate across teams
• Ability to apply policies and procedures consistently and identify when to escalate issues
• Proficiency in HRIS, Excel, and reporting tools
• Experience supporting HR compliance, audits, and documentation control
• Experience working in a structured, process-driven environment (ideally multi-country or donor-funded)
• Exposure to HR systems and digital tools for managing employee data and reporting

How to Apply

Click here to apply