Applications Support Engineer Job KCB Bank
IT Jobs, KCB Bank Jobs.
Key Responsibilities
- Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels.
- Implement system changes through automation, process changes, management solutions and training.
- Conduct diagnostic investigations of system errors and implement or recommend solutions or methodologies for resolution. Consult with vendors regarding system functionality.
- Prepare various documentation including project reports, process and user manuals, presentations, strategic and technical plans and other related information on assigned application analyses.
- Develops risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. Identifies and makes recommendations regarding critical points of failure. Develops and implement policies and procedures for business continuance and disaster recovery plans. Proactive in building processes to minimize/eliminate downtime.
- Responsible for researching, developing and implementing testing methods and procedures. Ensure that products meet the highest quality standards. Monitors and reports on defects.
- Review proposed systems software for compliance with applicable quality assurance standards before acquisition or implementation.
Minimum Qualifications
Academic & Professional
- Bachelor’s degree Computer Science or Information Technology or Information Systems or related RQ
- Master’s degree Management / IT AA
Professional Qualifications
- Microsoft Certified: Azure
- Fundamentals /Azure Administrator
- Associate/Microsoft 365 Certified/ITIL RQ
- LINUX Administration RQ
- Database Management AA
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