Administration Officer II -Insurance Job CA

Admin Jobs, Communications Authority of Kenya Jobs.

Detailed Description        
This is the entry and training grade for Degree holders in this cadre. Duties and responsibilities in this position shall entail assisting in: –

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• Processing  Insurance claims for both staff and the Authority (general, motor, group life, travel etc.),
• Assessing and validatation of submitted documentation for completeness and accuracy before forwarding to brokers or underwriters,
• Monitoring claims status, ensuring timely resolution and escalating delayed or complex claims as required,
• Maintaining accurate and up-to-date claims, records and databases,
• Supporting  staff education on scope of cover and entitlements,
• Supporting  the annual policy renewal process by compiling required data and liaising with brokers, underwriters,  and the supply chain management Department,
• Provision of  insurance data insights to inform budgeting, risk exposure management, and staff wellness initiatives,
• Responding to staff inquiries on insurance coverage, claims processes, and benefit    entitlements,
• Providing onboarding support to new employees, orienting them on available insurance benefits and claims procedures,
• Processing payments for outsourced services and utilities,
• Safeguaring  administrative files and maintain proper storage,
• Perform any other administrative duties as assigned by the supervisor.

Job Requirements        

For appointment to this grade a candidate must have: –

• Bachelor’s degree in any of the following disciplines – Public Administration, Business Administration, Political Science/Governance, Bcom Finance, Actuarial, Risk or equivalent qualification from a recognized institution,
• Certificate in Computer Applications,
• Fulfilled the requirements of Chapter Six of the Constitution.

Additional Details        

• Team Player,
• Research Proficiency,
• Proficiency in  IT,
• Communication and reporting skills,
• Interpersonal skills

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Terms and Conditions of Service for the Advertised Positions

The Authority offers a competitive package in line with its Human Resource Policies and Procedures Manual and other prevailing government Guidelines.

Documents to be submitted by the applicants

Applications MUST be accompanied by a signed Cover Letter, detailed curriculum vitae (CV) with contacts for three (3) referees, a Copy of their National Identity Card, and copies of relevant academic and professional certificates.

Successful candidates will be required to submit the following documents: –

• Valid Tax Compliance Certificate from the Kenya Revenue Authority (KRA).
• Valid Certificate of Clearance from the Higher Education Loans Board (HELB).
• Valid Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI).
• Dully filled and stamped Self-Declaration/Clearance from the Ethics and Anti-Corruption Commission (EACC). The Self-Declaration form should indicate the position being applied for. v. Valid Clearance Certificate from an approved Credit Reference Bureau (CRB).

How to Apply

Interested and qualified candidates are invited to submit their applications, including a Cover letter, a detailed CV, and contact information for three professional references via the link: https://careers.ca.go.ke/OA_HTML/ircVisitor.jsp on or before 22nd December 2025 at 5.00 P.M., East Africa Time (EAT).

Only shortlisted candidates shall be contacted for interviews.

All applications must be address to;

Director General
Communications Authority of Kenya
P.O. Box 14448
Nairobi 00800

The Authority is an equal opportunity employer and all qualified Kenyans including persons living with disabilities, are encouraged to apply.

Canvassing in any form or failure to attach any of the stipulated documents shall lead to automatic disqualification.