Account Manager Job Freight Forwarders

Customer Service Jobs. Freight Forwarders Kenya Limited Jobs

Job Overview

Reporting to the Client Relationship Manager, the job holder will be responsible for managing a portfolio of accounts and maintaining long-term relationships with clients through provision of excellent end to end service delivery. The job holder will also ensure that clients’ needs are well taken care of by being customer focused and providing world class customer service.

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Competencies Required

• General knowledge of port, shipping, CFS and boarder operations.
• Knowledge in customs clearance processes in COMESA region.
• Customer service and relationship building skills.
• Negotiation, communication, interpersonal and problem-solving skills.
• Project management skills.
• Multi-tasking skills.
• Computer skills.

Qualifications and Experience

• A bachelor’s degree in a business-related discipline.
• A minimum of 5 years’ experience in a similar role.
• Account Management Experience.

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How to Apply

If you believe that you are dynamic, focused, hardworking and ambitious and you possess the necessary qualifications and experience, please send a detailed Curriculum Vitae to hr@ffkgrp.com. Ensure to indicate the job title in the subject of your email.

Deadline for submission: 20th January 2026.