Are you a customer service professional who seeks to grow in your skills and ultimately in your career? Truth is, to be able to grow you need to ensure that potential employers have confidence in you. How do you do this?
Being certified as a customer service professional does not just add value to the customer; it can drive sales and give you a strong competitive advantage.
You will give a potential employer the assurance that you have undergone extensive training to qualify for the job ahead.
Here is why you need to be certified:
1. Increased job opportunities
Employers look to hire individuals who not only have the educational background in a certain field but also have the relevant skills and experience needed.
With certified training, you will be able to appeal more to a potential employer and assure them that you are the best fit for the role. This way, you will stand out and be able to secure a job within no time.
2. Gain practical customer service skills
To serve the changing needs of the customer, you need to upgrade your skills. Training and certification will give you the confidence, to engage customers with practical skills.
You will be able to know how to communicate effectively, meet customer expectations, handle different customers and manage your time and prioritize your work among other things.
So what are you waiting for? Sign up for our Customer Service Management Training and get certification that will make you stand out in the competitive job market.
The upcoming class starts on Monday, the 24th of February 2020, from 9 am to 1 pm. This is a practical 2 -day program.
Book your slot now by emailing our training coordinator Jane, at firstname.lastname@example.org or call her at 0768 669 016.
See you then!