Waiter/Waitress Job

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Hotel Jobs. Summit HR Jobs.

Job location: Kikuyu

  • Greet and welcome guests in a warm and professional manner
  • Present menus, take orders accurately, and serve food and beverages promptly
  • Ensure high standards of customer service and guest satisfaction at all times
  • Coordinate with kitchen and bar staff to ensure timely service delivery
  • Maintain cleanliness and organization of dining and service areas
  • Handle guest inquiries, concerns, and feedback professionally
  • Support supervision of junior service staff when required
  • Ensure compliance with health, safety, and hygiene standards
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  • Diploma or Certificate in Hospitality Management from a recognized institution (preferably Boma International Hospitality College or Utalii College)
  • 3–4 years’ experience in a busy, high-end restaurant or hospitality setup
  • Candidates who reside around Kikuyu town are highly encouraged to apply
  • Knowledge of barista operations and basic coffee preparation
  • Excellent communication and customer service skills
  • Well-groomed, presentable, and confident personality
  • Good height and professional appearance
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Send your CV to jobs@summithrmc.com indicating on the subject line the job position and location you currently reside. NB Candidates who reside around kikuyu will be highly considered. Eg ‘Waitress-Ngong Rd’

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