Waiter- 5 Star Hotel Job
Hotel Jobs. Bridge Talent Management Jobs
Job Summary
We are seeking a professional, customer-focused, and energetic Waitress to join a dynamic hospitality team. The ideal candidate will be responsible for providing excellent customer service, ensuring guests enjoy a pleasant dining experience, and maintaining high standards of cleanliness and professionalism within the restaurant environment.
Key Responsibilities
- Welcome and seat guests in a warm and courteous manner.
- Present menus and provide detailed information about menu items, beverages, and daily specials.
- Take accurate food and drink orders and relay them promptly to the kitchen/bar team.
- Serve food and beverages professionally and efficiently.
- Check on guests during meals to ensure satisfaction and address concerns promptly.
- Prepare and present bills, process payments, and issue receipts accurately.
- Maintain cleanliness and organization of dining areas, tables, and service stations.
- Ensure tables are properly set before and after service.
- Adhere to food safety, hygiene, and health standards at all times.
- Handle guest complaints professionally and escalate issues when necessary.
- Support team members to ensure smooth restaurant operations during busy periods.
- Participate in opening and closing duties as assigned.
Requirements
- Certificate or Diploma in Hospitality, Food & Beverage Service, or a related field is an added advantage.
- Minimum 2 years’ experience as a waitress/server in a hospitality setup.
- Experience working in a 5-star hotel is mandatory.
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Ability to work under pressure in a fast-paced environment.
- Professional appearance and positive attitude.
- Ability to work flexible hours, including weekends and holidays.
- Basic knowledge of POS systems is an added advantage.
How to Apply
Share CVS to cvs@bridgetalentgroup.com
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