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Relationship Officer – Rongai Job Springboard Capital

Finance Jobs, Springboard Capital Jobs.

Job Responsibilities

  • Source prospective customer leads (referrals, cross- selling, marketing activations, and sales leads).
  • Explain product features clearly to customers and treat them according to company guidelines.
  • Guide customers on how to fill application forms for various products.
  • Verify customer documents (National ID/Passport, KRA PIN, etc.).
  • Forward completed applications to the relevant authority (Agency Coordinator, Branch Manager, or Relationship Officer).
  • Perform any other assigned duties.

Requirements

  • KCSE Certificate
  • A business-related course from a recognized institution
  • At least 1-3 years’ experience in a related role (financial industry preferred)

Key Competencies

  • Strong ICT skills (MS Office & internet proficiency)
  • Ability to interact with different levels of management and diverse stakeholders
  • Strong analytical and mathematical skills
  • Good communication and interpersonal skills
  • Planning and organizational skills
  • Problem-solving skills

How to Apply

Send your CV & Cover Letter to: hr@springboardcapital.co.ke by 30th April 2026

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