Product Operations Associate Job Sun King
Looking for a project management job in Kenya? Sun King is hiring a product operations associate to oversee the day-to-day functioning and monitoring of current products. Experience iExcel, SQL, and AI productivity tool are required.
About the role:
The role holder is a key member of the Digitization & Automation team. In this role, you will partner closely with our in-house tech team and business stakeholders to design, build, and implement intelligent, tech-enabled solutions that solve complex business bottlenecks.
Key Responsibilities
- Proactively manage and resolve technical issues raised by the field team and stakeholders; conduct root-cause analysis (RCA) and partner with the internal development team to implement fixes.
- Oversee the day-to-day functioning and monitoring of current products, managing configurations and change requests smoothly.
- Translate business needs into clear documentation, creating use cases, flow charts, and mock screens for user, functional, and non-functional requirements.
- Coordinate the rollout and expansion of new and existing products, features, and automations to new geographies and user groups, ensuring stakeholder queries are resolved.
- Streamline business processes utilizing AI and modern automation tools.
- Partner across cross-functional groups, contributing to the entire product lifecycle from initial design through development to launch.
- Steer the testing of applications, solutions, and web panels at various stages of the product lifecycle.
Qualifications
- Possess 1+ years of experience within product operations, product management, or a closely related tech-delivery domain.
- Have excellent communication and project coordination skills.
- Demonstrate practical proficiency with Excel, SQL, and AI productivity tools.
- Are thoughtful, detail-oriented professional who takes pride in the quality and impact of their work.
- Demonstrate strong problem-solving skills with a knack for digging into the root causes of technical hurdles.
How to Apply
🚨 Before You Apply for This Job… Need Help With Your CV??
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Click here & Get it reviewed by our recruiters.