Customer Care Assistant Job Hazina Sacco

Customer Service Jobs, Hazina Sacco Jobs.

Minimum Requirements

• Bachelor’s Degree in Public Relations / Communications or Business Management
• Two (2) years experience in a busy organization
• Basic accounting knowledge and experience in digital / social media marketing is an added advantage

Duties & responsibilities

• Implementing the Society’s Customer Service Charter.
• Offer the voice of the customer to guide in marketing strategy, product improvement and member interaction improvement.
• Assist in developing and implementing member Retention Strategies that run throughout the year
• Provide formal advisory perspectives to ensure the organization is customer centric.
• Ensure an orderly and organized front office
• Handle telephone operating duties
• Provide feedback to the organization on all customer concerns.
• Ensure prompt dispatch of documents received at the reception to other departments for action.
• Handle the customer complaints & compliments register

Job Competencies

• Excellent communication skills.
• Basic SACCO product awareness.
• Good interpersonal skills
• Passion for customer service

How to Apply

Interested candidates meeting the above requirements should apply online by filling in the data form from the link https://forms.gle/4NvQBBmrkEkLj8rR9 After filling the data form, proceed and send an application letter with a detailed Curriculum Vitae (CV) to hr@hazinasacco.or.ke on or before 27^th April, 2026. Only shortlisted candidates will be contacted.

Hazina Sacco is an equal opportunity employer.

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