Credit Control Assistant Job Accor

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Hotel. Accor Jobs

Accounts Receivable Management

  • Assist in monitoring and following up on outstanding customer accounts in line with company credit policies.
  • Prepare and send customer statements, reminders, and collection letters.
  • Record and allocate customer payments to the appropriate accounts in the accounting system.

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Credit Administration

  • Verify credit applications and maintain up-to-date records of customer credit information.
  • Assist in the preparation of credit reports and risk assessments for new and existing customers.
  • Support the review of customer credit limits and report any variances to the Credit Manager.
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Debt Collection

  • Liaise with clients to resolve payment issues or disputes promptly and professionally.
  • Maintain a follow-up schedule for overdue accounts, escalating persistent issues to the Credit Manager.
  • Assist in preparing monthly aged debt reports.
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Reconciliation & Reporting

  • Reconcile customer accounts regularly to ensure accuracy of balances.
  • Assist in producing weekly and monthly collection performance reports.
  • Maintain accurate filing of all correspondence and documentation relating to credit control.

Compliance & Internal Controls

  • Ensure all credit control activities comply with company policies and relevant regulations.
  • Work closely with the Sales and Reservations teams to prevent credit issues before they arise.
  • Support the Finance team during audits by providing necessary credit documentation.
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  • Diploma/Degree in Finance, Accounting, or a related field.
  • 1–2 years’ experience in credit control, accounts receivable, or finance administration (preferably in hospitality or service industry).
  • Proficiency in MS Office (especially Excel) and accounting software (e.g., Opera, SAP, Sun Systems,sage).
  • Knowledge of credit control principles and practices.

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