The General Manager will oversee daily restaurant operations to ensure an excellent guest experience. Responsibilities include managing staff on the floor, ensuring customer satisfaction, handling service issues promptly, training team members, coordinating with kitchen staff, and maintaining operational standards to create a smooth, efficient workflow.
Qualifications
Strong skills in Customer Satisfaction and Customer Service to ensure top-tier guest experiences
Excellent Communication and interpersonal skills for managing and coordinating with staff and patrons
Proficiency in Operations Management to oversee and optimize daily workflows
Ability to lead employee Training to ensure consistency in service and skill development
Previous experience in hospitality management or a similar role is highly desirable
Organizational and problem-solving skills to quickly address challenges on the floor
Diploma or degree in hospitality, business management, or relevant field preferred
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