Reservations Manager Job

Hotel Jobs, Victory Global Impact Africa Jobs.

Victory Global Impact Africa, a premier Hospitality Recruitment Agency, is urgently recruiting on behalf of our esteemed client in the Hospitality & Tourism Industry with three Five-Star Hotel Properties in Mombasa, Kenya.

All positions are based in Mombasa, Kenya

Role Overview

Each Head of Department will be responsible for the day-to-day operations, budgets, and profitability of their respective department.

This includes:

• Strategic planning and execution
• Leadership, training, and team motivation
• Operational and financial management
• Driving guest satisfaction and service excellence

Required Skills & Competencies

• Strong problem-solving, analytical, and negotiation skills
• Proven leadership and people management capabilities
• Expertise in training, coaching, and performance management
• Strong financial acumen and business forecasting ability
• Excellent written and verbal communication skills

Experience & Qualifications

• 5–10 years of departmental management experience in Hotels, Resorts, or Lodges
• Degree or Diploma in Hotel Management or related field (essential)

Personal Attributes

• Entrepreneurial and results-driven mindset
• Strategic thinker with market forecasting ability
• Detail-oriented with a passion for outstanding guest experiences
• Hands-on leadership style that inspires and motivates
• Flexible and adaptable to dynamic schedules and demands

How to Apply

Interested and qualified candidates should send their detailed CVs Strictly in PDF format only (no certificates or attachments) clearly stating the position applied for in the subject line to:

info@victoryglobalimpact.com

Deadline: 1st November 2025

Note: Only shortlisted candidates will be contacted.