Relationship Officer – BD Job Rafiki Microfinance Bank, Tom Mboya, Kenya
Department: Business Development
Reporting To: Branch Manager
Location: Countywide across our 19 Branches
Job Summary:
To achieve business growth for the Bank by selling Enterprise products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationships with existing customers.
Key Responsibilities
- Grow the bank’s liabilities, assets and NFI in the Enterprise segment.
- Effectively manage PAR
- Grow quality loan book
- Promote active utilization of the bank’s Credit and Treasury facilities to existing and potential clients.
- Recommend for product development relevant to the Enterprise Banking sector.
- Evaluate credit proposals and oversee the credit applications process on a timely basis with the bank has set turnaround times.
- Effectively manage and expand the relationships with existing Enterprise banking clients and bringing in new clients to ensure business growth and continuity.
- Actively ensure customer relationship management
- Ensuring compliance with both internal and external regulatory requirements.
- Safeguard and promote the bank’s image with the general public
- Cross-sell and upsell other bank products
- Any other official duty that may be assigned from time to time
Qualifications, Knowledge, Skills and Competencies
- Bachelor’s degree in a business related field
- 1-2 years’ experience
- MS Office
- Interpersonal skills
- Organization and planning skill
- Networking skills
- Attention to details
- Analytical skills
- Integrity
- Confidentiality
- Negotiation skills
- Presentation skills
How to Apply
- Qualified and interested candidates are invited to submit their applications, including a detailed CV to hr@rafiki.co.ke with Relationship Officer- Business Development and preferred branch location as the subject line before 14th August 2026.
- Only shortlisted candidates will be contacted.
- We are an equal opportunity employer and encourage applications from all qualified candidates.
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