Quality Coordinator(Italian) Job Sama
Project Management Jobs, Sama Jobs.
About the role:
We are looking for a highly skilled Quality Analyst Project Coordinator to support the development of advanced AI tools for product attribution, classification and other purposes. This project focuses on creating a rich and diverse dataset of written Italian text, annotated and corrected by humans.
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Responsibilities:
- Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines.
- Document and share feedback with the individual labelers
- Identify trends and insights in quality performance, and effectively mitigate quality performance issues.
- Communicate quality trends and insights to the customer. Calibrate with the customer on instructions and edge cases.
- Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions.
- Apply knowledge of the Consumer Packaged Goods domain to accurately classify and/or describe products.
- Collaborate with cross-functional teams to update labeling workflows and improve quality.
- Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives.
- Generate responses with intentional but realistic grammar, spelling, and structural errors.
- calibration sessions to align QA standards across teams and help train new reviewers or analysts.
- Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment.
- Ensure that documentation is up to date.
Qualifications:
- English as a second language – minimum C1 English proficiency required.
- C2 level of Italian
- Ability to follow linguistic and situational writing prompts.
- Excellent written communication and coordination skills
- 2 years working experience in a corporate/ business environment.
- Prior experience in at least one of the following:
- Linguistic QA
- Data annotation for NLP/AI projects
- ESL/EFL teaching, editing, or copyediting
- Keen eye for detail -spotting subtle grammar and structure issues others miss.
- Comfortable reviewing and providing feedback on structured data.
- Ability to give actionable and constructive feedback to annotators.
- Experience with creating and tracking timelines, milestones, and status reports is a plus.
Preferred Qualifications:
- C1 or C2 level English proficiency.
- Familiarity with error tagging systems is a big plus.
- Experience in CPG industry/workflows, or other relevant knowledge of retail products.
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