Property Management Assistant Job Bruntwork
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Client Overview
Join a thriving holiday homes company operating in one of the world’s most dynamic and luxurious destinations! This growing hospitality business manages premium short-term rental properties, providing exceptional experiences for international guests visiting this vibrant Middle Eastern hub. The company leverages cutting-edge property management technology and maintains a strong digital presence across multiple booking platforms. You’ll be working with a forward-thinking team that values innovation and excellence in guest service, while contributing to a business that’s part of the booming tourism industry in one of the world’s most exciting markets.
Job Description
This is an exciting opportunity to become the operational backbone of a successful holiday rental business, where you’ll wear multiple hats and make a direct impact on both guest satisfaction and business growth. You’ll be managing the complete guest journey from initial inquiry to checkout, while also driving the company’s marketing efforts through social media and digital channels. This dynamic role combines customer service excellence with creative marketing responsibilities, offering variety and growth potential in the fast-paced hospitality industry. You’ll work with modern property management software and interact with guests from around the world, making every day engaging and rewarding.
Responsibilities
- Manage all guest communications across Airbnb, Booking.com, and other major booking platforms
- Coordinate seamless check-ins and check-outs to ensure exceptional guest experiences
- Liaise with maintenance teams to quickly resolve property issues and maintain high standards
- Create engaging social media content for Facebook and Instagram to attract potential guests
- Maintain and update the company website with fresh content and property listings
- List new properties across multiple booking platforms to maximize occupancy rates
- Handle direct customer conversations with professionalism and cultural sensitivity
- Execute marketing campaigns and promotional activities to drive bookings
- Manage daily operations using Hostaway property management software
- Monitor guest reviews and feedback to continuously improve service quality
Requirements
- Proven experience in property management, real estate operations, or hospitality customer service
- Strong technical skills with ability to quickly master new software platforms
- Previous experience with Airbnb, Booking.com, or similar vacation rental platforms highly preferred
- Basic social media management experience with content creation and posting
- Excellent written and verbal communication skills for international guest interactions
- Ability to multitask effectively and prioritize competing demands in a fast-paced environment
- Experience with property management software (Hostaway experience is a significant plus)
- Marketing operational skills including content scheduling and promotional campaign execution
- Self-motivated and reliable with strong attention to detail
- Comfortable working remotely with minimal supervision
- Available for immediate start to support growing business needs
How to Apply
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