Operations Manager Job (80K – 100K)

Operations Manager Job

Job Description

Our client in the ICT industry is a leading systems integrator delivering end-to-end technology solutions across the hospitality, commercial, and real estate sectors. With a strong emphasis on innovation, efficiency, and ROI, the company continues to empower clients through smart, scalable systems.

They are seeking a driven and detail-oriented Operations Manager to oversee daily operations, streamline workflows, and ensure the smooth coordination of cross-functional teams. The ideal candidate brings strong leadership, procurement, and logistics expertise, with a passion for operational excellence in a fast-paced, tech-driven environment.

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Responsibilities

Operational Management

• Daily Operations Oversight: Lead and coordinate daily business operations to ensure seamless workflow and collaboration across departments such as Projects, Finance, HR, and Sales.
• Efficiency Improvement: Identify and eliminate process inefficiencies, working to optimize resource utilization and reduce operational costs.

Standard Operating Procedures (SOPs)

• SOP Development: Design, implement, and update clear SOPs for cross-functional teams to ensure consistency, accountability, and adherence to best practices.
• Compliance Monitoring: Ensure all teams follow established procedures and regularly audit operations for gaps and improvements.

Project Coordination

• Project Monitoring: Track progress of ongoing projects, ensuring timelines, budgets, and deliverables are met.
• Bottleneck Resolution: Actively troubleshoot and resolve operational delays, resource constraints, or logistical issues affecting project delivery.

Procurement Management

• Vendor Management: Oversee the selection of suppliers, negotiate pricing and contract terms, and evaluate vendor performance.
• Procurement Oversight: Ensure timely and cost-effective procurement of materials, equipment, and services needed for project execution.

Supplier Relationship & Data Management

• Supplier Engagement: Maintain positive working relationships with suppliers to secure reliable supply chains.
• Database Management: Ensure vendor and procurement records are accurate, current, and easily accessible.

Logistics Management

• Shipment Coordination: Manage logistics for local and international shipments, ensuring customs compliance and timely deliveries.
• Transport & Delivery Oversight: Liaise with logistics providers to monitor shipment status and resolve any delays or damages.

Inventory & Stock Control

• Stock Monitoring: Supervise inventory levels, ensuring availability of materials while avoiding overstocking.
• Accuracy & Reconciliation: Conduct regular stock takes, reconcile discrepancies, and maintain inventory records.

Compliance & Regulatory Standards

• Policy Adherence: Ensure all operational and procurement activities comply with internal company policies.
• Regulatory Compliance: Stay updated on relevant legal and regulatory requirements, especially those related to import/export, procurement, and labor laws.

Qualifications

• Bachelor’s degree in Business, Procurement, Operations, or related field.
• Minimum 4–5 years in a similar role with proven procurement and logistics expertise.
• Experience working in ICT, engineering, or project-driven environments.
• Familiarity with ERP systems and procurement software.

Key Skills and Competencies

• Strong leadership and organizational skills.
• Negotiation and supplier management experience.
• Knowledge of shipping procedures and customs documentation.
• Analytical mindset with problem-solving ability.
• Excellent communication and decision-making skills.

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How to Apply

If you’re excited about this opportunity, send us your application on or before 8th June 2025 to hr@cag.co.ke with the subject line starting with the role you’re applying for, followed by your name (e.g., ‘[Role Title] – [Your Name]’). We’re looking for passionate, dynamic individuals to join our team, so don’t miss out on this chance to be part of something amazing.