Manager, ICT Job NSSF

IT Jobs, National Social Security Fund Jobs.

Duties and Responsibilities

Specific duties and responsibilities at this level will entail:

• Developing and executing ICT strategies, related policies and standards in line with the Fund’s Corporate Strategic Plan;
• Preparing, reviewing and monitoring the ICT annual budget and operating plan to support business plans;
• Providing regular and ad hoc technical and management reports for carrying out performance benchmarking and decision making, identifying opportunities for innovation and fostering the development of creative solutions;
• Managing the introduction, implementation and support of appropriate information and communication technology for the Fund including overseeing ICT projects, operational improvements and evaluating the integration of new technologies;
• Managing the introduction of structured end-user capacity building to ensure optimal and efficient use of all the ICT systems/tools available to the Fund;
• Overseeing the installation of programs, conduct final testing, evaluate effectiveness and increase program operating efficiency by adapting to new requirements as necessary;
• Ensuring effective and efficient security systems that ensure network, systems and data security and recovery from internal and external security threats;
• Preserving ICT resources by implementing disaster recovery and back-up procedures and information security and control structures;
• Performing risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures; and
• Managing internal ICT infrastructure requirements including the use of third parties to supply services. 

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Requirements for Appointment

For appointment to this grade, an officer must have:

• Bachelor’s Degree in Computer Science, Information Technology or related field from a recognized institution;
• Masters’ Degree in Computer Science, Information Technology or related field from a recognized institution;
• Leadership course from a recognized institution;
• Membership in good standing to a relevant and accredited professional body;
• Professional qualification such as CISA, MCSE, CCNA, CCNP, CCIE, CNE or any other relevant qualification from a recognized institution;
• Cumulative service period of fifteen (15) years, three (3) of which must be at the grade of Assistant Manager, ICT or a comparable position; and
• Proficiency in computer applications.

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How to Apply

• This is an external vacancy announcement; however, serving employees of the Fund who meet the requirements are eligible to apply.
• Detailed information on the vacancies, including job descriptions and requirements, is available on the Fund’s website: www.nssf.or.ke/careeropportunities
• Qualified and interested applicants are required to submit the following documents:
  • Application/cover letter
  • Detailed curriculum vitae
  • Certified copies of academic and professional certificates and testimonials
  • Certified copy of National Identity Card
• Applications should be submitted either by Post Office or hand delivery in a sealed envelope clearly indicating the position applied for.
• Applicants wishing to apply for more than one position must submit separate applications, each in a separate envelope.
• Hand-delivered applications should be dropped at: The Managing Trustee’s Office  3rd Floor, Block A – Western Wing  Social Security House, Bishops Road, Nairobi.

All applications should be addressed to:

The Managing Trustee / Chief Executive Officer
National Social Security Fund (NSSF)
P.O. Box 30599 – 00100
Nairobi
Applications must be received on or before Monday, 23rd February, 2026 at 5:00 p.m. (EAT).

• The Fund is committed to protecting the privacy and security of all personal data provided by applicants. Such data will be processed strictly in accordance with the Data Protection Act, 2019.
• NSSF is an equal opportunity employer. Persons with disabilities, marginalized groups, and minorities are encouraged to apply.
• Canvassing in any form shall lead to automatic disqualification.