ICT Officer II Job SHA

IT Jobs, The Social Health Authority Jobs.

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have: 

• Bachelor’s degree in any of the following fields: – Information Technology, Computer Science, Computer Engineering, or equivalent qualification from a recognized institution.

Responsibilities:

You will develop system specifications, implement and maintain systems, repair ICT equipment, and provide training and support to users.

Key Responsibilities:

• Receiving and installing ICT equipment; 
• Configuring and testing computer hardware and software including network appliances; 
• Performing routine backups; 
• Website maintenance; 
• Setting up and maintaining applications including Email, Enterprise Resource Planning (ERP) and database; 
• Managing helpdesk application and generation of quarterly reports; 
• Installing necessary hardware and software upgrades into the ICT network; 
• Documenting and reporting on standards, compliance including ISO and Risk Assessment; 
• Monitoring network performance; and 
• Maintaining support systems and training end users on emerging technologies. 
• Developing specifications for programs 

To access the full advertisement, including detailed job descriptions, core functions, and person specifications, kindly visit the SHA website at https://recruitment.sha.go.ke/

Application Requirements

Applicants must satisfy the requirements of Chapter Six of the Constitution of Kenya by submitting valid and current copies of the following:

• Certificate of Good Conduct from the Directorate of Criminal Investigations.
• Tax Compliance Certificate from the Kenya Revenue Authority (KRA).
• Clearance Certificate from the Higher Education Loans Board (HELB).
• Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC).
• Report from a Credit Reference Bureau (CRB).

How to Apply

Interested candidates should submit their applications, including:

• A detailed curriculum vitae (CV).
• Copies of academic and professional certificates.
• A cover letter demonstrating suitability for the position.
• Contacts of at least three professional referees.

Applications should be addressed to: The Chairperson Social Health Authority P. O Box 30443-00100 Ragati Road NAIROBI

Applications can be submitted online on https://recruitment.sha.go.ke/ or physically delivered to the SHA building 10th floor by clearly marking the position applied for on the envelope.

Deadline

All applications must be received by 5.00 pm 18th November, 2025.

Terms of Service

A competitive remuneration package as advised by the Salaries & Remuneration Commission will be offered to the successful candidate.