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Head of Support NGO Job NRC
NGO Jobs. Norwegian Refugee Council Jobs
What we are looking for:
All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
What you will do:
Generic responsibilities:
- Line management for support managers such as Finance, HR & Admin and Logistics (incl. ICT)
- Member of the Country Management Group (CMG)
- Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
- Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
- Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans
- Responsible for ensuring quality and timely support to project implementation.
- Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs
- Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation
- Responsible for development of new country specific technical SOPs, guidelines and tools
- Responsible for organisational learning related to programme support
- Responsible for technical capacity building of support staff
Specific responsibilities:
- These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. The line manager drafts the specific responsibilities and sends them to
his/her line manager for approval.
- Ensure support team competency (skills and knowledge) in the implementation of cash-based interventions and market based programmes during emergency, recovery and protracted contexts.
- Provide an enabling environment for the implementation of cash-based interventions, including multi-purpose cash assistance, emergency cash responses.
- Develop and implement a cost-efficiency strategy by identifying and analysing opportunities for optimisation across both countries; present actionable proposals to the CMGs for approval; and ensure systematic follow-through on agreed measures to achieve measurable reductions in operational costs and improved resource utilisation.
What you will bring
- Minimum 4 years’ experience from a senior management position in a humanitarian/ recovery context
- Experience from working in complex and volatile contexts
- Allocation of resources and costs expertise
- Documented results related to the position’s responsibilities
- Knowledge of market analysis and cash-based interventions
- Knowledge about own leadership skills/profile
- Fluency in English, both written and verbal
How to Apply
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