Head of IT & Digital Strategy NGO Job GAIN

NGO Jobs. Global Alliance for Improved Nutrition Jobs

About the role

GAIN is seeking a Head of IT and Digital Strategy to consolidate its digital, data and technology improvements over the last few years and to achieve innovation alongside value for money whilst maintaining high levels of system integrity and data security.

The overall purpose of the role is to ensure GAIN has the digital, data and technology environment, governance, project coordination, supplier oversight and risk management it needs and can afford.

This is a senior leadership, governance-led role which has organisation-wide responsibility for digital, data, and technology governance, and plays a critical role in advising senior leadership on risk, investment decisions, and operational resilience across GAIN. It must ensure GAIN has the digital, data and technology environment it needs across 16 countries. This includes supporting innovation in the areas of AI, data and analytics.

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The position works with a small internal team and multiple external vendors requiring strong judgement on cost, risk, security, and value for money, ensuring that the core focus remains on strategy, governance and transformational change while day-to-day operations and ‘business as usual’ are also managed effectively.

Experience leading digital or IT functions in a multi-country or geographically dispersed INGO or development organisation is essential.

This full-time role will be based out of New Delhi, India or Nairobi, Kenya and will be offered on a 2.5 year fixed-term contract basis.

Key Responsibilities include

• Lead the strategic vision for GAIN’s digital, data, and technology environment, ensuring systems are secure, efficient, and cost-effective.
• Advise senior leadership on technology strategy, investment, innovation, and opportunities to leverage AI.
• Drive digital transformation by delivering scalable, value-for-money solutions across geographically dispersed teams.
• Oversee the technology stack, budgets, project delivery, and standardised processes for systems development and implementation.
• Manage outsourced service providers to ensure high-quality, secure, 24/7 infrastructure across 16 countries aligned with SLAs.
• Ensure strong cybersecurity, GDPR compliance, and business continuity while managing technology and data-related risks.
• Provide reliable, timely data to support organisational planning, decision-making, and reporting, ensuring strong data governance and AI readiness.
• Lead and develop the digital, data, and technology team, ensuring effective project management, stakeholder engagement, and staff training.

Qualifications

We are looking for a strategic IT leader with proven experience in shaping and executing clear technology visions within the INGO sector (essential). You have a strong track record in driving digital transformation and AI initiatives to enhance operational efficiency. With expertise in data strategy, system integration, and decision-making, you will be adept at managing teams and delivering impactful business outcomes.

The ideal candidate will bring extensive experience in leading IT functions for multi-country or geographically dispersed organisations, advising senior leadership on technology investments, and aligning IT strategies with business goals and will be skilled in cybersecurity, data protection, and navigating global regulatory compliance.

Your leadership and interpersonal skills enable you to build strong relationships with stakeholders, while your technical expertise spans software development, network infrastructure, and emerging technologies. You will have a demonstrated ability to manage outsourced IT services, optimise budgets, and ensure high service standards, all while implementing data governance frameworks to support compliance and business decision-making.

With a minimum education background with Master’s degree in Computer Science, Technology, or a related field, you will understand how digital and data systems underpin organisational performance and you will be committed to delivering secure, reliable, and cost-effective technology solutions.

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How to Apply

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