Engineer – Revenue Management Job Safaricom
IT Jobs, Safaricom Jobs.
Reporting to the Enterprise Billing Solutions Lead – Revenue Management, the position holder will work within the Revenue Management product development team to design, configure, deploy and support enterprise products and services.
The successful candidate will be responsible for ensuring quality through proper configurations, executing user acceptance testing, and recommending improvements to enhance customer experience and journey. They will also perform operational support activities for the platform and customer requirements.
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Responsibilities
- Participating in the product development lifecycle to achieve faster timetomarket.
- Translating business and customer requirements into technology specifications that meet current and future needs.
- Designing, configuring, and deploying enterprise-grade products and services, including bespoke and complex solutions for corporate clients.
- Conducting platform operation and maintenance activities.
- Researching, reviewing, and recommending emerging technologies and innovative customer solutions, and collaborating with stakeholders for technology adoption.
- Supporting quality assurance by executing unit tests, system integration tests (SITs), and user acceptance tests (UATs) for new products and services.
- Ensuring quality and accuracy while addressing all customerrelated issues.
- Demonstrating a deep understanding of customer operations.
- Collaborating effectively with team members, enterprise commercial teams, and other technical squads.
- Automating and digitizing processes to improve efficiency.
Qualifications
- A degree in IT, Computer Science, Telecommunications, Electrical Engineering or a related field.
- At least 3 years of relevant working experience.
- Strong skills in Linux/Unix skills and database, including MySQL and PostgreSQL.
- Software development skills in Java or Python.
- A team player with strong organizational and attention to detail.
- Experience with Huawei Convergent Billing System (CBS) is an added advantage.
- Experience in designing, configuring, and deploying enterprise products and services will be an added advantage.
- Knowledge of GSM technologies.
- Knowledge of Artificial Intelligence, Robotic Process Automation (RPA), and Cloud technologies is an added advantage.
- Skills in system analysis and design are an added advantage.
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