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Depot Operations Coordinator Job Inchcape Shipping

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Role Summary:

The Depot Operations Coordinator will oversee day-to-day operations at the container depot, ensuring safe, efficient, and compliant handling, storage, movement, and documentation of containers while optimising yard utilisation and supervising depot staff.

Contract: Permanent 

Location: Mombasa, Kenya (On-Site)

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Key Responsibilities: 

Operational Oversight

  • Supervise daily depot activities including container receipt, stacking, storage, shifting, and release.
  • Ensure accurate container inventory control and real-time yard status updates.
  • Coordinate container movements with equipment operators (reach stackers, forklifts, RTGs).
  • Monitor turnaround times (TAT) and ensure operational KPIs are met.

Safety & Compliance

  • Enforce safety procedures and ensure compliance with OSHA/DOSH and company safety standards.
  • Conduct daily toolbox talks and safety inspections.
  • Ensure proper handling of damaged, hazardous, or special containers.
  • Investigate incidents, near-misses, and implement corrective actions.

Staff Supervision

  • Allocate duties and supervise yard clerks, equipment operators, security, and casual labor.
  • Monitor attendance, discipline, and performance of depot staff.
  • Coach, train, and mentor staff on SOPs and safe work practices.
  • Participate in staff performance reviews and shift planning.

Documentation & Systems

  • Ensure accurate documentation of container movements (EIRs, gate passes, damage reports).
  • Update depot management systems and ensure data accuracy.
  • Prepare daily, weekly, and monthly operational reports.
  • Coordinate with customs, shipping lines, transporters, and clearing agents.

Asset & Equipment Management

  • Ensure proper yard layout, stacking plans, and space optimization.
  • Assist in planning preventive maintenance schedules for handling equipment.

Customer & Stakeholder Coordination

  • Liaise with shipping lines, transporters, and clients on container availability and issues.
  • Handle operational queries, delays, and escalations professionally.
  • Support audits, inspections, and client visits.

Candidate Requirements:

  • Knowledge and understanding of the shipping industry.
  • 4+ years working experience in a similar position.
  • Bachelors/Diploma in a business related field. 
  • Competent user of the Microsoft Office suite including Outlook, Excel and Word.
  • Fluent in English with excellent communications skills, both oral and written. 
  • Strong time management skills and ability to multi-task in a fast-paced environment.

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