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Debt Collection Intern Job Mogo Finance

Debt Collection Intern Job. Finance Jobs In Kenya

  • Contact customers to negotiate and establish mutual beneficial repayment schedules and terms.
  • Process and organize debt collection correspondence and related documentation.
  • Ensure compliance with contractual obligations and regulatory requirements.
  • Maintain accurate and up-to-date records of customer accounts including communication history and payment status.
  • Build and maintain positive relationships with customers to facilitate smooth debt recovery and to minimize future delinquencies.
  • Address and resolve debtor inquiries, complaints or concerns in a timely and professional manner.
  • Identify and suggest improvements to the debt collection process to enhance efficiency and effectiveness.
  • Achieve and exceed set debt recovery targets and performance metrics.
  • Perform other related duties as assigned by the management
  • Any other duty assigned.

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  • Diploma/Degree in Business Administration, or related field.
  • Relevant experience.
  • Strong desire to learn along with professional drive.
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • Excellent computer skills.
  • Ability to adapt quickly and work independently.
  • Fluent in English and Swahili.

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