Customer Care Rep Job iClear Wellife

Customer Service Jobs. iClear Wellife Service Jobs

Role Overview

The CC will play a key role in supporting customers, promoting our products, and driving sales at our new Nakuru branch.
If you’re a strong communicator, sales-driven, and enjoy helping people find the right solutions, this opportunity is for you.

Key Responsibilities

• Serve as the first point of contact for customers with professionalism and warmth.
• Promote and sell iClear water purification products to achieve set sales targets.
• Build lasting customer relationships through follow-ups and after-sales support.
• Handle customer inquiries, resolve issues promptly, and ensure satisfaction.
• Support branch marketing activations and community engagement activities.
• Maintain accurate sales and customer care records.
• Work closely with technical and operations teams to ensure efficient service delivery.

Qualifications & Skills

• Diploma or Bachelor’s degree in Business, Marketing, Customer Service, or related field.
• 1–2 years of experience in customer care and sales (experience in water or home appliance products is an advantage).
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Self-motivated, proactive, and target-driven.
• Fluent in English and Kiswahili.

What We Offer

• Competitive base salary plus performance-based incentives.
• Training and mentorship during branch setup and operations.
• Career growth opportunities in a fast-growing company.
• A collaborative and supportive work culture.
• Be part of our journey as we bring clean, safe water closer to Nakuru homes and businesses!

How to Apply:

Send your CV and a short cover letter to iclearwellife@iclear.hk

Use the subject line: “CC Representative – Nakuru Branch”