Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Client Value Proposition Manager Job Standard Bank
Banking Jobs, Standard Bank Jobs.
Job Description
This role sets up, implements, drives, and continuously improves portfolio management & optimisation, business intelligence, reporting, actionable intel, quantitative research & insights, and data management for Personal Banking. It provides direction to Personal Banking on portfolio profitability principles & practices, client pricing, and client commercialisation.
To collaborate with Personal Bank teams in Country to define, analyse and optimize the segment value propositions for implementation across Kenya in order to deliver on Personal Banking financial and non-financial objectives. To facilitate integration of the segment value propositions and client experience requirements.
Must Read>>>6 Top Interview Questions to Expect When Changing Careers
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce/Mathematical Sciences or any other related field
Experience Required
8-10 years
- Experience in the development and enablement of CVPs. In depth understanding of behavioural economics and its practical application.
- Customer Experience Management (CEM)
- Experience in financial services sector.
- In depth understanding of the principles of CEM as well the development and implementation of Client Experience Transformation plans.
- Experience with developing analytical applications, applying insights to client base management (entrenchment, retention, optimization).
- Data management experience
Additional Information
Behavioural Competencies:
- Challenging Ideas
- Developing Strategies
- Embracing Change
- Making Decisions
- Providing Insights
- Understanding People
Technical Competencies:
- Client Servicing
- Competitor Analysis
- Creative Problem Solving
- Data Analysis
- Mind of Customer Experience
- Product and Services Knowledge
- Statistical & Mathematical Analysis
Must Read>>>How Our Professional CV Service Turns You into a Priority Candidate
How to Apply
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.