Business Application Specialist NGO Job MSF Nairobi, Kenya

Job Title: Business Application Specialist
Date Posted: 19/08/2026
Job Type: Full Time
Job Level: Middle
Employer: Medecins Sans Frontieres
Industry: IT
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 02/09/2026
Summary: Business Application Specialist role at MSF. Responsible for supporting business applications, troubleshooting systems, and improving digital processes. Requires relevant IT qualifications, application support experience, and strong analytical skills. The role is based in Nairobi with duties performed on-site.

Main Purpose

Reporting to Head of Office, the incumbent will be responsible for process improvements through optimal utilization of an assigned platform, by management, development and maintenance of the functionality realized with it and by support of its end users.

  • Responsible for automation Tools Programming/Development & Management including implementing, maintaining, and supporting new and existing automation tools.
  • Responsible for website management and upgrading the KO website in collaboration with the ICT HQ team to ensure functionality, Domain hosting & Security Management in Microsoft Azure, Input specific data and content into the website tools as required.
  • Responsible for Online Catalogue Maintenance by Implementing and maintaining KO Online Catalogue, ensuring the product list is up-to-date with appropriate codes, photos, and videos, Collaborate closely with SPINCO and UF teams to ensure API Integration of Products in the online catalogue are updated and merged.
  • Ensure data security and encryption for all KO websites, tools, and systems, Implement secure IT and data protocols in compliance with the Data Protection Act and MSF standards.
  • Oversee the management of programming projects throughout the code development, testing, and implementation phases and provide regular updates and support project teams to ensure adherence to MSF standards.
  • Prepare and conduct training manuals/presentations for KO tools and systems while developing detailed system guidelines for developers as a backup measure for HQ ICT.
  • Performing unit testing and other forms of testing to ensure the quality and reliability of Applications, Identifying and resolving issues across the entire application stack.
  • Ensuring the application is efficient, scalable, and secure by maintaining and upgrading existing modules and systems
  • Strong analytical and problem-solving skills to troubleshoot and resolve issues with Applications
  • Advise and support Nairobi BIOMED Hub (NBIOCA) on Audio/Video tutorials, AR/VR tutorials, and 3D printing initiatives.
  • Keeping up-to-date with the latest releases and features of Systems

Education

  • Bachelors / MSc in computer science and/ or business IT

Experience

  • At least 3+ years of experience in managing application development and Implementation or experience in similar position.

Languages

  • Fluent in English and Kiswahili essential

Knowledge

  • Knowledge in Linux Based Systems, Version Control: Git and GitHub
  • Python Programming: Strong proficiency in Python
  • Odoo Framework: In-depth knowledge of the Odoo framework and its modules.
  • Understanding in Server-side languages and Debugging code
  • Strong technical expertise in IT systems, tools, and programming such as Python, SQL server, Flutter/ cross platform mobile apps development, HTML/CSS, jQuery, XML, JavaScript, Java, Node.js, Angular, Power Apps, MS SharePoint & MS Automate, Open ERP/Odoo, Dashboard platform, MS Azure, Linux OS, Windows OS
  • Familiarity with data security protocols and compliance standards (e.g., Data Protection Act).
  • Ability to prepare training materials and system documentation.
  • Effective collaboration and communication skills for working with cross-functional teams.
  • Problem-solving and analytical skills to identify and implement solutions.
  • Teaching and supporting skills

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