Aftersales Service Technician Job Chloride Exide
Engineering Jobs. Chloride Exide Jobs
Responsibilities
- Assist the team in designing of systems from main items to wiring diagrams/pictorials for presentation or any other purpose.
- Receive and record items brought into the workshop for repair and have an up-to-date report on their status.
- Diagnose faulty items brought to the workshop to find the root cause of failure, write a report and share with the client and concerned persons.
- Ensure all items brought to the workshop are repaired/returns to clients as per the findings and agreement with the client.
- Process and arrange proper return/replacement of defective item on warranty as per the company policy.
- Monitors repair parts usage to determine if current stock levels are adequate for maintaining repairs schedule and submits monthly requirement to procurement for action.
- Manage and plan for all service contracts. Ensure clients are informed of the visit 3 days in advance. Ensure follow up of expired contracts
- Open jobs in CRM for every solar installation while ensuring jobs are closed as and when they are concluded
- Prepare for all installations, site surveys and call outs by properly coordinating and allocating resources such us technicians and vehicles. Ensure preparations are done a day or 2 before actual installation dates to allow for early departure of the team to site.
- Prepare and send site survey, hand over, service contract and troubleshooting reports to the clients digitally via email. Ensure there is constant commination with the clients in case of any changes in timings etc.
- Ensure installation materials are always available in our stores
- Prepare and request for technicians’ payments via petty cash and via sending directly to payables in Nairobi. Ensure all invoices are sent and posted on the system on time and correctly
- Manage day to day interactions with clients either directly or indirectly through receiving both internal and external calls, mail and walk in clients in the technical department.
- Invoicing and requisition of items from stores.
- Monitor all service calls out and ensure clients are billed for all call outs as per laid down policy.
- Research, test and write report for all new items brought for testing.
- Enforce workshop kaizen and the 6s by ensuring that only the required items are in the work shop and all the rest are in their rightful place.
- Participate in weekly and monthly stock take of solar items
- Performs other duties as assigned.
Qualifications
- Bachelor’s Degree in Electrical/ Energy Engineering or related technical field.
- Basic Plumbing & Electrical Certificates will be an added advantage
- Hands-on Installation works in Solar Water Heating, PV & Power Back-up systems
- At least 3 years technical experience in the solar industry.
- Ability to work in a dynamic environment in a small team and enjoy multi-tasking and working under pressure to achieve deadlines.
- Planning and organizational skills.
- Ability to project a positive image for him/ herself and the company.
- Analytical Skills
- Quick learner, capable of grasping the structure & intricacies of the energy business & markets.
- Self-motivated with persuasive, enthusiastic and client-centric focus.
How to Apply
🎯 Before You Apply for This Job…
This job will attract 1000+ applicants.
Many qualified professionals will miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Contact Rose, our client service manager, and together with our recruiters she will review your CV and customize it for the job you are targeting.
Apart from the CV Upgrade, you’ll also receive 3 months of job-search support from our recruiters, including a dedicated recruiter to support your job search.
Don’t just apply. 👉 Click Here & Get Your CV Customised & Claim Your 3-Month Support Today
Read Job Seeker Testimonials Below: Professionals Who Got Jobs Through Corporate Staffing
Related Jobs To Check Out
Jobs Managed by Our Recruitment Team
The vacancies below are managed directly by the Corporate Staffing recruitment team on behalf of our clients. Review the job advert, then submit your application through our recruitment team for consideration.
Browse Other Jobs Posted Today
Explore the latest job opportunities posted now. Apply early to maximize your chances, as many employers begin reviewing applications as soon as suitable candidates apply.