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Social Media Manager Job

Communication Jobs. Pavago Jobs

  • Our client is seeking a Social Media Manager to own strategy, execution, and performance across social channels. This role requires equal parts strategic planner, creative storyteller, and data-driven analyst. The Social Media Manager ensures the brand is visible, engaging, and growing its presence while driving measurable results aligned with business goals.

Strategy & Planning:

  • Develop and execute social media strategies aligned with overall marketing objectives.
  • Define KPIs (engagement, follower growth, conversions) for each channel.
  • Create and manage a content calendar across LinkedIn, Instagram, Twitter/X, TikTok, Facebook, and YouTube.

Content Creation & Publishing:

  • Write, edit, and design posts tailored to each platform.
  • Collaborate with designers, writers, and video editors to produce multimedia content.
  • Ensure posts reflect brand tone, style, and compliance requirements.
  • Schedule and publish content using tools like Hootsuite, Sprout Social, Buffer, or HubSpot.

Community Management:

  • Monitor comments, DMs, and mentions daily.
  • Respond to inquiries and escalate customer issues when necessary.
  • Foster community engagement by initiating conversations and amplifying user-generated content.

Campaign Execution:

  • Launch paid and organic campaigns to promote content, events, and product launches.
  • Collaborate with paid media specialists to optimize ad performance.

Analytics & Reporting:

  • Track performance metrics via native platform analytics, Google Analytics, or Sprout Social.
  • Provide weekly/monthly reports on engagement, reach, traffic, and conversions.
  • Recommend optimizations based on data trends and A/B testing results.

Collaboration:

  • Work cross-functionally with marketing, PR, and customer support teams.
  • Provide social insights to influence content, campaigns, and product positioning.
  • Creative storyteller who understands platform nuances.
  • Strong communicator with a finger on the pulse of trends.
  • Analytical mindset with ability to turn data into strategy.
  • Organized multitasker comfortable managing multiple platforms and campaigns.
  • 2+ years professional experience in social media management.
  • Proficiency with scheduling/analytics tools (Hootsuite, Sprout Social, Buffer, HubSpot).
  • Strong writing, editing, and content creation skills.
  • Familiarity with basic design tools (Canva, Adobe Creative Suite).
  • Background managing brand accounts in SaaS, e-commerce, or professional services.
  • Experience with influencer partnerships and UGC campaigns.
  • Understanding of paid social advertising platforms.
  • Crisis management experience for brand reputation.

A Social Media Manager’s day revolves around planning, publishing, and engaging. You will:

  • Start by checking notifications, responding to urgent comments, and reviewing mentions.
  • Create and schedule posts based on the content calendar.
  • Monitor engagement throughout the day, responding to community interactions.
  • Collaborate with creative teams on new campaigns and assets.
  • Analyze previous posts’ performance and adjust strategies to improve reach and engagement.
  • End the day updating dashboards and preparing next day’s posts and engagement tasks.
    In essence: you ensure the brand is visible, engaging, and consistently connecting with its audience.
  • Engagement rate growth (likes, shares, comments).
  • Follower/subscriber growth across platforms.
  • Conversion metrics (traffic to site, lead generation from social).
  • Response time and community satisfaction.
  • Campaign ROI from paid/organic initiatives.

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