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Sales Assistant Job
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Responsibilities:
CRM Management:
- Enter, update, and maintain accurate lead, contact, and opportunity records in Salesforce, HubSpot, Zoho, or Pipedrive.
- Monitor CRM data quality, correcting duplicates, missing fields, or outdated records.
Scheduling & Coordination:
- Schedule calls, demos, and follow-ups across time zones using Outlook, Google Calendar, or scheduling tools like Calendly.
- Coordinate internal prep meetings and ensure sales reps have the right materials before calls.
Proposal & Document Support:
- Draft, format, and proofread sales proposals, quotes, and presentations.
- Assist with RFP/RFI responses, ensuring templates are current and brand-compliant.
- Use tools like Google Slides, PowerPoint, and Canva for visual deliverables.
Reporting & Metrics:
- Generate weekly and monthly reports from CRM: pipeline activity, conversion rates, and sales KPIs.
- Maintain dashboards that give sales leadership visibility into performance.
Communication & Follow-Up:
- Draft and send follow-up emails after meetings, thank-you notes, and reminders to prospects.
- Assist with inbound lead response by sending introductory emails and routing qualified leads to the appropriate rep.
Cross-Team Collaboration:
- Liaise with marketing for campaign leads, finance for contract approvals, and operations for order processing.
- Track deliverables between departments to ensure a smooth customer journey.
What Makes You a Perfect Fit:
- Organized, detail-oriented, and proactive.
- Strong communicator with excellent writing skills.
- Comfortable managing multiple priorities in a fast-paced environment.
- Collaborative, supporting both sales reps and leadership.
Required Experience & Skills (Minimum):
- 1–2 years administrative, operations, or sales support experience.
- Familiarity with at least one CRM (Salesforce, HubSpot, Zoho, Pipedrive).
- Proficiency with Microsoft Office/Google Workspace.
- Strong written communication and scheduling skills.
Ideal Experience & Skills:
- Experience creating proposals, decks, or sales collateral.
- Familiarity with lead generation workflows or SDR/BDR support.
- Industry exposure in B2B SaaS, professional services, or marketing agencies.
- Basic data analysis skills for sales reports (Excel pivot tables, Google Data Studio).
What Does a Typical Day Look Like?
A Sales Assistant’s day revolves around keeping the sales engine organized and moving forward. You will:
- Maintain CRM accuracy by updating opportunities, logging activity, and cleaning lead data.
- Coordinate meetings and demos across calendars, ensuring reps have proposals, decks, and context in advance.
- Prepare documents and presentations to support pitches, including quotes and RFP templates.
- Generate reports so leadership can see pipeline health, conversion metrics, and activity summaries.
- Follow up with prospects after meetings, keeping communication clear and professional.
- Collaborate across teams to ensure leads are routed properly, contracts are processed, and the customer experience is seamless.
- In essence: you ensure the sales team is organized, informed, and supported, so they can focus on building relationships and closing deals.
Key Metrics for Success (KPIs):
- CRM data accuracy (complete, current, no duplicates).
- On-time scheduling and preparation of meetings.
- Proposals and documents delivered error-free.
- Weekly/monthly reports are consistently accurate and on schedule.
- Positive feedback from the sales team on support effectiveness.
How to Apply
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