Candidates Experience With Us + Latest Updates
Personalized Support for Your Success
Upcoming Trainings & Events
Restaurant Supervisor Job (25K)
Hotel Jobs. Brites management Jobs.
Key Responsibilities
Operations Supervision
- Oversee daily restaurant operations including opening and closing procedures
- Ensure smooth coordination between kitchen, bar, and service teams
- Monitor table service flow to reduce delays and improve efficiency
- Ensure compliance with operational standards and SOPs
Team Leadership & Staff Management
- Supervise waiters/waitresses and other front-of-house staff
- Assign duties and monitor performance during shifts
- Provide on-the-job training and continuous coaching to staff
- Conduct briefings before shifts and debriefs after service
- Support in resolving staff conflicts professionally
Customer Service Excellence
- Ensure all guests receive prompt, courteous, and high-quality service
- Handle customer complaints and resolve issues effectively and calmly
- Monitor guest satisfaction and gather feedback for improvement
- Ensure a welcoming and professional dining environment
POS & Cash Handling
- Oversee accurate use of POS systems for order processing
- Ensure correct billing, payment processing, and receipt issuance
- Monitor cash handling procedures to minimize errors and losses
- Reconcile sales at the end of shifts where required
Hygiene & Compliance
- Ensure strict adherence to food safety and hygiene standards
- Monitor cleanliness of dining area, service stations, and staff appearance
- Ensure compliance with health and safety regulations
Inventory & Reporting
- Assist in monitoring stock levels for front-of-house items
- Report shortages, breakages, or operational challenges to management
- Support in minimizing wastage and improving efficiency
Performance & Targets
- Support management in achieving daily and monthly sales targets
- Encourage upselling and excellent service delivery by staff
- Track service performance and suggest improvements
Qualifications & Experience
- Diploma in Hospitality Management or a related field
- Minimum 2 years’ experience as a Supervisor or Senior Waiter/Waitress in a restaurant or hotel
- Strong leadership and team coordination skills
- Excellent customer service and interpersonal skills
- Good communication skills and a professional attitude
- Ability to multitask and work efficiently under pressure
- Familiarity with POS (Point of Sale) systems
How to Apply
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
Labour Laws – Know Your Rights
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews – not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose & our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed by our recruiters today.