VP, Business Operations & Analytics NGO Job IRC

NGO Jobs, International Rescue Committee Jobs.

Job Overview:

As VP, Business Operations & Analytics you are the key strategic and operational force for the External Relations team. You think big-picture and identify ways for IRC’s External Relations function to grow our revenue, profile and influence, both in everyday operations and when it comes to “big plays” and multi-year strategy. You are also in the details, ensuring that our processes, data, and technology are well positioned to help us return the greatest investment on each dollar. You help your team by enabling each of the six unique supporting function, while also providing the connective tissue across teams to solve complex challenges together. 

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Major Responsibilities:

• Inspire and model collaboration and problem-solving across Business Operations team, managing team of five business leaders across Analytics & Business Systems Optimization, Prospect Research & Management, Global Donation Operations, Strategy & Planning, and Financial Planning & Analysis, and team of ~40 staff, across multiple geographies in the US and Europe. 
• Act as strategic thought partner to IRC COO and External Relations Leadership Team on matters related to revenue strategy, organizational strategy, data strategy, business health, and investment strategy. Develop your network of NGO leaders to bring insights on best practices and industry trends to COO and ER leadership team. 
• Lead the development of External Relation’s multi-year strategy with the goal of doubling private revenue by 2033, working closely with your team and peers. Oversee the progress against the ER Theory of Change and all key ER critical initiatives related to Strategy100, including IRC’s “Impact @ Scale” efforts including both private strategies and corresponding data/reporting strategy
• Oversee development and execution of multi-year ER Data Strategy, part of the multi-year strategy. Enable External Relations to make data-driven fundraising and marketing decisions to drive optimal spend and revenue. 
• Develop annual and multi-year revenue forecasts for private revenue businesses across High Value and Mass Market fundraising. Oversee the effective management of the External Relations budget, ensuring proper spend controls and accurate reporting. 
• Collaborate with Executive Board leadership, including CFO, to ensure timely updates and transparency on IRC’s private revenue position and be a strategic voice in executive meetings on IRC’s revenue opportunities
• Provide effective, efficient, best-in-class prospect research and management services to fundraising teams, enabling proper segmentation of donors and portfolio allocation and ensuring IRC’s due diligence processes are adhered to. 
• Continuously improve the effectiveness and efficiency of technology and operations for processing revenue and reporting private revenue. Ensure tight collaboration with finance, programs and IT departments to ensure financial systems enable the smooth collection and allocation of revenue. 
• Steward the Business Operations People Plan, creating a positive work environment and maintaining culture of inclusion. 
• Act as a key member of External Relations Leadership team and IRC’s Senior Leadership Group, modeling the IRC Way and acting as a connection point between departments. 

Key Working Relationships:

Position reports to: COO

• Position directly supervises: Analytics & Business Systems Optimization, Prospect Research & Management, Global Donation Operations, Strategy & Planning, and Financial Planning & Analysis
• Internal contacts: Vice Presidents of Philanthropy, Chief Marketing & Mobilization Officer, Vice President of Policy & Advocacy, CFO, Office of General Counsel

Job Requirements:

Education:

• Master’s degree preferred in economics, business administration, public administration/management, international development or related field experience.

Work experience, skills and competencies:

• Extensive work experience in strategy, analytics and /or financial planning. 
• Extensive demonstrable experience in a management role for a large organization or an International NGO and experience supporting, leading, guiding and developing large teams; 
• Extensive international experiences (10+ years) and comfort in working across cultures and within complex organizational structures
• Proven ability and successful track record in seeing the “big picture” in complex situations by analyzing multiple data and information, applying theoretical frameworks and/or performing strategic analysis or by considering a broader perspective;
• Ability to perform strategic business planning including settling organizational objectives, overseeing competitive analysis, strategy implementation and opportunity/innovation recognition.
• Strong solution-oriented approach and ability to problem solve under high levels of ambiguity and uncertainty;
• Excellent verbal and written communication skills;

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How to Apply

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