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Sahl Relationship Manager, Gateway Branch Job KCB Bank

Job Title: Sahl Relationship Manager
Date Posted: 02/10/2026
Job Type: Full Time
Job Level: Management
Employer: KCB Bank
Industry: Banking
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 09/10/2026

Banking Jobs, KCB Bank Jobs. Sahl Relationship Manager, Gateway Branch drives Islamic banking customer acquisition and portfolios, requires a Business Degree and 3+ years relationship management experience.

Key Responsibilities

  • Managing and leading customer relations, both corporate and Retail.
  • Shari’ah compliant product sales and other cross sales of other basket products as per targets
  • Liaison with Relationship teams and Retail Branch network to grow the business
  • Risk Management to mitigate losses e.g. Frauds and revenue leakages.
  • Training and development of branch staff
  • Proper Documentation and administrations of Shari’ah compliant portfolios, 
  • Managing PAR as per set targets.
  • Responsible for leadership, management, growth and maintenance of the SAHL book
  • Maintain and grow the existing SAHL customers through enhanced relationships 
  • Achieve the set targets in terms of numbers and values for both liabilities and assets
  • Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards

Qualifications

  • Bachelor’s degree.
  • Islamic Banking Certification is added advantage.
  • 3 years’ general work experience
  • 2 years’ experience in Banking Operations
  • 2 years Sharia banking experience
  • 2 years’ experience in Credit
  • 2 years’ experience in Sales & Relationships

How to Apply

Click here to apply

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