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Peacekeeper Inn Manager Job Amentum

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The Peacekeeper Inn Manager will lead and manage operations at the Peacekeeper Inn, ensuring high-quality hospitality, recreation, and entertainment services that meet customer needs and maintain operational excellence.

Job Responsibilities:

  • Oversee and manage all aspects of Peacekeeper Inn operations, including lodging, recreation, food and beverage, and entertainment services, ensuring compliance with government and organizational standards.
  • Supervise daily operations to ensure that all hospitality, recreational, and entertainment services are effectively managed and meet customer satisfaction objectives.
  • Develop and implement operational policies and procedures to optimize efficiency and service quality while maintaining compliance with contractual and regulatory requirements.
  • Supervise all staff to ensure high levels of service delivery, operational performance, and adherence to established standards.
  • Manage budgets, control costs, and oversee procurement processes to achieve financial targets without compromising service quality.
  • Plan, manage, and oversee events and programs to enhance the recreational and entertainment offerings of the Peacekeeper Inn, ensuring activities meet patrons’ needs and expectations.
  • Respond promptly to contingencies or emergencies and ensure availability on-site within one hour of notification to manage such scenarios.
  • Monitor and review facility conditions, ensuring cleanliness, functionality, and adherence to safety and health guidelines.
  • Provide regular reports on facility operations, budget performance, customer satisfaction, and staff productivity for government review.
  • Engage in continuous staff development by providing training, mentoring, and regular performance evaluations to promote a high-performance culture.
  • Ensure assets, supplies, and equipment are properly accounted for and maintained in good condition to support efficient day-to-day and long-term operations.
  • Develop marketing strategies to promote the use of the Peacekeeper Inn’s recreational and food and beverage services to maximize participation and revenue generation.
  • Work closely with government representatives and stakeholders to meet program requirements, address feedback, and enhance the overall customer experience.

Minimum Requirements:

  • A four-year degree from an accredited college or university with a major in business management, hospitality, food, or recreation management.
    • OR, three years of general experience demonstrating knowledge of the principles, methods, and techniques of recreation, food and beverage, and entertainment operations.
    • In addition, must have five (5) years of specialized experience serving as a middle manager in a similar civilian commercial business capacity.
  • Demonstrated understanding of the goals, principles, methods, and techniques of recreation, food service, lodging, and entertainment operations.
  • Strong knowledge of hospitality and recreation service industry best practices, including financial management, customer service, and operational standards.
  • Ability to organize, plan, and coordinate activities and events in alignment with the interests and needs of individuals and groups.
  • Excellent customer service and communication skills, including the ability to respond to patron concerns and manage issues effectively.
  • Strong team leadership and managerial skills, with the ability to supervise and motivate employees to achieve desired results.
  • Experience managing budgets, maintaining costs, and achieving financial performance targets without compromising quality of service.
  • Proficient knowledge of Point of Sale (POS) systems, inventory management, and record-keeping for recreational and hospitality operations.
  • Flexibility to respond to operational demands and emergencies, maintaining established availability requirements.
  • Must be in possession of a valid passport and be able to travel internationally.
  • Passport should be valid for a minimum of one (1) year or more at the time of hiring.
  • Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
  • Must be able to obtain and maintain facility credentials/authorization. 

Preferred Qualifications:

  • Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
  • Valid country driver’s license and passport.
  • Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
  • Certification in hospitality, food and beverage management, or related fields.
  • Experience in government or military hospitality operations with a focus on recreation, food, lodging, and entertainment services.
  • Knowledge of public relations, marketing, and business development strategies for hospitality-related programs.
  • Demonstrated ability to successfully manage recreation or clubs programs for military installations or government entities.
  • Familiarity with NAVSUP or established Navy or Air Force lodging and food facility standards.
  • Proven ability to supervise staff and implement efficient workflows in a high-paced recreational and lodging environment.

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