Parts and Service Sales Representative Job (130-150K)

Parts and Service Sales Representative Job. Sales Jobs In Kenya

Industry: Multi Industry,
Gross Salary: Ksh 130k – Ksh 150k,
Reporting To: Parts Manager

Our client is a well-established leader in the heavy equipment and machinery industry, renowned for providing quality and reliable equipment. They offer a diversified range of products, including mining, construction, crushing and screening, forestry, utility, and road building equipment, as well as specialty attachments, hydraulic hose, and Ground Engaging Tools.

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They are seeking a Parts and Service Sales Representative (PSSR) to drive the growth of parts and service sales in the assigned region. The role involves building strong customer relationships, identifying sales opportunities, and ensuring timely after-sales support. The PSSR will actively engage with customers, conduct machine inspections, and promote parts and service solutions to meet business objectives and achieve set targets.

Key Responsibilities:

Sales Growth and Business Development

• Proactively seek and develop sales opportunities for parts and service offerings.
• Conduct regular customer visits to promote parts and service sales, respond to customer inquiries, and close deals.
• Act as a liaison between customers and the company for quotes, tender submissions, and contract negotiations.

Customer Engagement and Relationship Building

• Build and maintain strong customer relationships, ensuring high levels of customer satisfaction and loyalty.
• Provide regular machine inspections and reports, advising customers on necessary parts and service interventions.
• Facilitate customer training sessions on product use and maintenance best practices.

Reporting and CRM Management

• Maintain accurate records of customer interactions, sales opportunities, and machine data in the CRM system.
• Provide regular forecasts and updates to the Parts Manager on business trends, customer feedback, and emerging opportunities in the market.

Product and Service Promotion

• Participate in field days, promotional events, and merchandising programs to enhance brand visibility and parts sales.
• Use Komtrax and other monitoring tools to identify service needs and proactively address potential machine issues with customers.

Skills and Competencies:

• Strong communication and relationship-building abilities
• Proficient in MS office – excel, Word, PowerPoint,
• Proficient in CRM and other business tracking tools
• In-depth knowledge of heavy equipment parts and service requirements
• Detail-oriented with a focus on customer satisfaction and timely delivery

Education and Experience Requirements:

• A degree or diploma in Business Management/ Mechanical Engineering, Plant Engineering or related course.
• 3-10 yrs prior experience in parts and service sales, with a strong understanding of heavy equipment and after-sales support requirements.
• Must possess a valid driving license.
• Must possess the ability to operate a manual transmission vehicle.

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How to Apply

Gross Salary: Ksh 130k – Ksh 150k

If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (PSSR) to jobs@corporatestaffing.co.ke before 4th February 2025