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Medical Assistant Job

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A primary care and wellness practice based in Fresh Meadows, NY is seeking a dependable and experienced Virtual Medical Assistant to provide high-quality administrative and clinical support to a Nurse Practitioner. The ideal candidate will assist with patient registration, triage, scheduling, referrals, insurance verification, and EMR management, ensuring smooth day-to-day operations and excellent patient care.

  • Register new and returning patients; update demographic and insurance information in the EMR.
  • Perform basic triage and accurately document symptoms and patient notes.
  • Schedule and confirm in-person and telehealth appointments.
  • Process specialist referrals and handle prior authorizations.
  • Verify insurance eligibility, copay details, and communicate discrepancies when necessary.
  • Manage EMR inboxes, faxes, and lab result follow-ups.
  • Provide administrative support to the provider, including call management and patient correspondence.
  • Ensure compliance with HIPAA and confidentiality standards at all times.

Requirements

  • Minimum 1 year of experience in a medical office or telehealth setting.
  • Proficient with EMR systems (AthenaHealth, eClinicalWorks, or similar).
  • Strong understanding of medical terminology, insurance verification, and HIPAA compliance.
  • Excellent written and verbal communication skills (English required; Spanish preferred).
  • Reliable high-speed internet connection and a professional home office setup.
  • Detail-oriented, organized, and able to multitask effectively in a remote environment.

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