Human Resources Generalist Job Sama

About the Role:

We’re looking for a proactive and detail-oriented HR Generalist to join our team and support HR Business Partners in driving key talent-related initiatives! In this role, you’ll be instrumental in managing employee relations, performance management, and compliance matters, helping to foster a positive, fair, and productive work environment. You will work closely with managers and employees to raise awareness of policies, ensure compliance, and streamline HR processes. If you’re passionate about supporting people, improving operational efficiency, and making a tangible impact on employee experience, we’d love to have you join our collaborative and dynamic People team!

The HR Generalist plays a key role in supporting and executing various HR functions, including talent management, employee relations, performance management, and compliance. This role involves managing employee inquiries, handling allegations of misconduct, and supporting disciplinary processes while ensuring adherence to company policies.

The HR Generalist will also assist with performance reviews, learning and development programs, and DEIB initiatives. Additionally, the role includes collaborating with the People Operations team to improve HR processes and workflows, ensuring an enhanced employee experience.

Key Responsibilities:

• Assists HR Business Partners on talent-related matters including, but not limited to performance management, conflict resolution, terminations, etc.
• Manages allegations of misconduct/policy violations in designated departments from beginning to end, including:
• Communicating with claimant to acknowledge receipt of allegation and keeping them apprised through conclusion
• Identifying policies that may have been violated, outlining investigation next steps and recording on the internal tracker
• Scheduling, conducting and drafting minutes for investigation meetings and hearings
• Seeking guidance from Legal team and HRBP as appropriate
• Provides HR policy guidance based on specific location when appropriate:
• Raises awareness of policies among managers and employees
• Helps employees to navigate and interpret policies
• Helps managers increase compliance and manage non-compliance according to policy
• Provides administrative support to HRBPs on performance reviews, engagement surveys, learning & development, DEIB and employee communications.
• Supports managers on effectively addressing employee performance and conduct issues.
• Partners with relevant People team members and organization on Learning & Development and Diversity, Equity, Inclusion and Belonging programs and trainings when applicable.
• Works alongside People Operations team to develop processes and workflows that improve the employee experience and operational efficiency of the People team.
• Raises policy concerns directly with People Operations responsible, and when applicable, works with People Operations on policy updates.
• Improves processes, tools and workflows to create a streamlined and enhanced experience for the HR Business Partnership function.
• Analyzes and reports on relevant HR metrics.
• Other duties as required.

Minimum Qualifications:

• Bachelor’s degree in Human Resources or a related field, or equivalent experience
• Completed Certified Human Resource Professional (CHRP) certification.
• 3 years of HR experience, with experience managing Employee Relations cases of various complexity.
• Capable of comprehending, interpreting, and applying appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Demonstrates exceptional judgment and decision-making skills.
• Strong communication skills.
• Excellent writing and note-taking skills.
• Highly organized, responsive and quick.
• Strong ability to work with people, build relationships and demonstrate compassion and objectivity.
• Preferred candidates will have working experience in a similar setup, such as a start-up tech environment or a manufacturing setup with a dynamic workforce. Experience in fast-paced, evolving work environments will be highly valued, as it demonstrates adaptability and the ability to manage diverse challenges effectively.

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