Front Office Manager Job (20-25k)

Front office manager Job. Admin Jobs In Kenya

Medprime College is seeking dynamic and customer-focused Front Office Manager to join our campuses in Mombasa and Nakuru. The ideal candidates will be the first point of contact for students, clients, and visitors, ensuring efficient and professional front office operations.
Note: For the Mombasa position, candidates must be of Swahili origin due to cultural alignment and community engagement expectations.

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Key Responsibilities:

Reception and Front Desk Operations

• Greet and assist students, clients, and visitors.
• Manage incoming calls, emails, and inquiries efficiently.

Student Support and Assistance

• Provide timely and accurate support and information to students.

Enrollment, Admissions, and Record-Keeping

• Assist in student admissions and maintain accurate academic records.

Appointment Scheduling and Coordination

• Organize meetings, interviews, and appointments with internal and external stakeholders.

Housekeeping and Inventory Management

• Ensure the cleanliness and orderliness of the front office area.
• Manage inventory and relevant supplies.

Communication and Social Media Interaction

• Support communication efforts, especially social media engagement with students and the public.

Client and Student Relations

• Maintain positive, professional relationships with students and clients through excellent customer service.

Key Competencies:

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Friendly, professional demeanor with attention to detail
• Proficiency in Microsoft Office and basic social media use
• Ability to work independently and as part of a team

Requirements:

• A Diploma or Degree in Business Administration or Sales and Marketing
• Sales background is a must
• Prior experience in front office or customer service roles is an added advantage
• Mombasa applicants must be of Swahili origin

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How to Apply

If you meet the qualifications and are enthusiastic about student service and front office operations, kindly send your CV and application to hr@medprime.ac.ke by 12th May 2025.