Food & Beverage Supervisor Job Nkasiri Adventure Park

Food & Beverage Supervisor Job

Key Responsibilities:

Service Operations & Guest Experience:

• Supervise daily food and beverage service operations across all outlets, including main dining areas, outdoor BBQ/nyama choma stations, and event spaces.
• Ensure all guests receive prompt, friendly, and efficient service, consistently exceeding their expectations.
• Actively engage with guests, addressing inquiries, special requests, and promptly resolving any complaints or issues to ensure guest satisfaction.
• Oversee table setups, buffet presentations, and bar readiness to maintain high aesthetic and operational standards.
• Monitor food and beverage quality and presentation, liaising closely with the kitchen and bar teams.

Administrative & Reporting:

• Assist in creating and managing staff schedules, ensuring optimal coverage and adherence to labor budgets.
• Maintain accurate records of daily sales, guest feedback, and operational incidents.
• Operate Point-of-Sale (POS) systems for order entry, billing, and payment processing.
• Contribute to regular F&B meetings and provide insights for operational improvements.

Qualifications:

• Diploma in Hospitality Management, Food & Beverage Management, Hotel Management, or a related field from a recognized institution
• Minimum of 2-3 years of proven experience in a supervisory role within a busy hotel, restaurant, catering company, or resort, preferably in Kenya.
• Strong knowledge of various food and beverage service styles, including à la carte, buffet, banqueting, and bar operations.
• Excellent customer service skills with a proactive and problem-solving approach.
• . Strong leadership, interpersonal, and communication skills (both verbal and written in English and Kiswahili).
• Ability to train, motivate, and manage a diverse team effectively.
• Proficiency in using Point-of-Sale (POS) systems and basic computer applications (MS Office).
• Thorough understanding of food safety and hygiene regulations.
• 2-3 years of proven experience in a supervisory role within a busy hotel, restaurant, catering company, or resort, preferably in Kenya

How to Apply:

If you are a passionate and experienced F&B professional ready to take on a leadership role in a vibrant and adventurous setting, we encourage you to apply by submitting a comprehensive CV and a compelling cover letter outlining experience and expected salary to recruitment@nkasiri.co.ke with a copy to jackie@nkasiri.co.ke by July 30 2025.
Please clearly indicate Food and beverage Supervisor on the subject line